Scheduler/Service Coordinator

Scheduler – Walker, MI   DISHER is partnering with a locally owned commercial door company to find an organized and detail-oriented Scheduler/Service Coordinator to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you’ll play a critical role in connecting services to customers. If you enjoy coordinating schedules, resolving conflicts, and managing communications between technicians and customers — this role is for you.   What it’s like to work here: This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitches in and supports one another. There’s a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from day one.

What you will get to do:

• Schedule service technicians for customers
• Track the status of appointments
• Resolving scheduling conflicts
• Provide excellent customer service
• Maintain accurate records of services
• Allocating staff and equipment to ensure services are delivered efficiently and effectively

What will make you successful:

• High attention to detail and strong organizational skills
• Strong time management abilities
• Problem-solving skills and proactive communication
• General computer skills
• At least 2–3 years of experience in scheduling
• Preferred industry experience 
• High school diploma or GED preferred
• Ability to thrive in a small, close-knit, and friendly team environment