Mortage Closing Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Mortgage Closing Manager based in the United States.

This is an opportunity for an experienced mortgage professional to lead and scale a high-performing closing function within a fast-growing, technology-driven environment. You will oversee daily closing operations, manage a team of mortgage closers, and ensure loans progress smoothly from clear-to-close through funding. Combining deep regulatory knowledge with strong operational leadership, you will help maintain accuracy, compliance, and efficiency across the closing pipeline. You will also drive process improvements, strengthen quality controls, and support the development of scalable workflows. Working closely with underwriting, processing, post-closing, sales, and technology teams, you will help improve both borrower and employee experiences. This role offers the opportunity to shape closing operations while contributing to the growth of a modern mortgage business.

Accountabilities

As Mortgage Closing Manager, you will oversee the closing lifecycle, develop your team, and ensure that operational processes meet regulatory, investor, and internal quality standards.

• Lead, coach, mentor, and manage a team of mortgage closers, supporting performance, professional development, and accountability.

• Oversee daily closing operations and ensure loans move efficiently through the pipeline from clear-to-close to funding.

• Monitor pipeline volume, turnaround times, closing quality, and team productivity.

• Provide guidance on complex or escalated loan files and resolve closing issues efficiently.

• Review and oversee the preparation of Closing Disclosures and complete closing packages.

• Ensure compliance with TRID, RESPA, Qualified Mortgage (QM) requirements, investor guidelines, agency standards, and internal policies.

• Oversee funding activities and verify that closing and funding packages are accurate and complete.

• Collaborate with underwriting, processing, post-closing, sales, and operations teams to resolve issues and maintain workflow continuity.

• Develop, document, and improve closing procedures, workflows, and standard operating procedures (SOPs).

• Identify opportunities to reduce manual work, streamline processes, and improve the borrower and employee experience.

• Partner with product and technology teams to enhance closing workflows and implement automation solutions.

• Monitor quality-control findings and implement corrective actions when necessary.

• Build scalable closing processes and operational infrastructure to support business growth.

• Stay informed about changes in mortgage regulations, investor requirements, and industry closing practices.

Requirements

The ideal candidate is an experienced mortgage closing leader with strong technical expertise, proven people-management capabilities, and a process-oriented approach to operational excellence.

• At least 7 years of mortgage closing experience, including meaningful leadership or management responsibilities.

• Proven experience managing, mentoring, or leading mortgage closers.

• Strong understanding of the full mortgage closing lifecycle, from clear-to-close through funding.

• In-depth knowledge of Closing Disclosures, TRID, RESPA, Qualified Mortgage (QM) requirements, and applicable investor guidelines.

• Experience with conventional, FHA, VA, and/or other residential mortgage products.

• Strong understanding of funding requirements and post-closing handoffs.

• Experience managing high-volume mortgage closing pipelines.

• Ability to troubleshoot complex closing issues and provide practical guidance to team members.

• Exceptional attention to detail and commitment to quality, accuracy, and regulatory compliance.

• Excellent communication, leadership, and cross-functional collaboration skills.

• Strong organizational, operational, and problem-solving abilities.

• Comfortable working in a fast-paced, technology-driven environment.

• A proactive, process-oriented mindset with an interest in improving and scaling mortgage operations.

Nice to Have

• Experience in fintech, mortgage technology, or a high-growth lending environment.

• Experience building or scaling a mortgage closing department.

• Background developing closing SOPs, workflows, and quality-control processes.

• Familiarity with Encompass or other mortgage loan origination systems (LOS).

• Experience collaborating directly with product or engineering teams.

• Knowledge of workflow automation and process optimization.

• Experience managing multi-state mortgage closings.

• Exposure to both closing and post-closing operations.

Benefits

• Competitive base salary.

• Equity opportunities.

• Additional employee benefits.

• Full-time, remote position within the United States.

• Opportunity to lead and scale a growing mortgage closing function.

• Exposure to mortgage technology, workflow automation, and operational innovation.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1