KAM Government

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a KAM Government based in  India .

We are looking for a Government Key Account Manager to manage strategic public-sector accounts and strengthen business relationships with government institutions and tendering authorities. In this role, you will oversee account receivables, support sales growth, and help secure new business opportunities through government tenders. You will work closely with medical affairs, sales, tender operations, distribution, finance, and supply chain teams to ensure effective account management and reliable product availability. You will also engage with institutional decision-makers to support product inclusion in essential drug lists and institutional formularies. By combining stakeholder management, commercial insight, and operational coordination, you will contribute to sustainable business growth while ensuring compliant business practices.

Accountabilities:

• Take ownership of account receivables by monitoring outstanding and overdue payments across assigned customers and ensuring timely collection in accordance with internal policies.

• Support franchise sales teams in generating new business leads, developing prospects, maximising existing business, and pursuing upcoming government tenders.

• Resolve account-related operational challenges, including short shelf-life acceptance, documentation requirements, and product supply acceptance.

• Co-lead initiatives with Medical Affairs teams to engage purchase committees and drug committee members at institutional and state levels, supporting the inclusion of products or product specifications in Essential Drug Lists (EDLs) and institutional formularies.

• Provide on-the-ground support to tender operations, including tender submissions, document delivery, and participation in pre-bid meetings.

• Coordinate with internal stakeholders to address customer and account requirements, reduce administrative obstacles, and ensure smooth business operations.

• Gather and consolidate market insights and competitive intelligence, including account performance, changes in institutional decision-making structures, purchasing processes, tender procedures, and the competitive tender landscape.

• Build and maintain strong relationships with key stakeholders across state government and employee reimbursement tendering authorities.

• Contribute to monthly sales outlook and forecasting activities by providing relevant account and market inputs.

• Oversee exclusive government distributors and support effective distribution operations.

• Ensure that all business activities comply with established processes, policies, and systems.

• Collaborate with external stakeholders, including healthcare providers, distributors, tendering officials, technical committee members, finance departments, and senior government officials.

• Work closely with internal business and account leads, tender teams, distribution, supply chain, finance, quality, and regulatory functions.

Requirements:

• The source job description does not specify a minimum number of years of experience or formal educational qualifications.

• Relevant experience in key account management, government sales, public-sector business development, or pharmaceutical commercial operations would be valuable for the responsibilities described.

• Understanding of government procurement, institutional purchasing processes, tender management, and reimbursement mechanisms.

• Ability to manage account receivables, monitor payment cycles, and coordinate with customers and finance teams to resolve outstanding balances.

• Experience developing business opportunities, supporting sales teams, and managing strategic customer relationships.

• Strong stakeholder management and relationship-building skills, particularly when engaging government officials, institutional committees, distributors, and tendering authorities.

• Ability to coordinate complex activities across multiple internal teams, including sales, medical affairs, tender operations, supply chain, finance, quality, and regulatory functions.

• Strong commercial awareness and analytical skills, with the ability to gather market intelligence, assess competitive activity, and contribute to sales planning.

• Excellent communication, negotiation, problem-solving, and organisational skills.

• A proactive and detail-oriented approach, with the ability to manage competing priorities while maintaining compliant business practices.

Benefits:

• Full-time, regular employee position.

• Virtual working arrangement based in Chandigarh, India.

• Opportunity to manage strategic government accounts and contribute to business development within the pharmaceutical sector.

• Exposure to cross-functional collaboration with commercial, medical, tendering, distribution, supply chain, finance, quality, and regulatory teams.

• Salary, healthcare coverage, paid leave, incentives, and other specific benefits were not detailed in the source job description.

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