Account Manager - Performance Marketing - Search Ads

InMobi (Corporate)

InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd.

InMobi Advertising

InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com.

Glance

Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com.

What will you be doing? 

Microsoft Advertising and InMobi have entered a partnership. As per which, InMobi will be the exclusive partner for Microsoft’s Advertising solutions in various regions. Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search, display, native & CTV on the Microsoft Ads platform. InMobi will be responsible for complete management / transaction across Microsoft Ads.   

We are seeking an Account Manager with search advertising experience, attention to detail, customer obsession and passion to learn and adapt in an evolving environment. The individual will be coordinating with a team of Account Strategists and supporting Account Management Head to achieve customer satisfaction and revenue objectives. As an AM, you will be serving corporate customers and/or agencies, by applying customer obsession to what clients care about and need, and building and maintaining strong, trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency/tool provider. The AM will be responsible to manage an assigned set of clients focused on attaining revenue targets, feature adoption and client driven goals  

Role requirement & expectation:  

• Shared culture of diversity and respect: Create a collaborative, trust-based work environment where differences in communication styles are considered, and the perspectives of others are respected and valued. Always Demonstrate Microsoft Advertising’s culture of inclusiveness and diversity. Contribute to the success of others by promoting mutual learning  

• Strong customer relationships and account health: Own the day-to-day management for newly onboarded & existing customers. Flawless execution of campaigns. Strong coordination with internal resources for execution of core tasks. Awareness and understanding of all required billing and compliance requirements. Contribute to quality and actionable Customer Plan.  

• Pursue optimizations to deliver quota expectations: Drive campaign-level budget upsell and optimization opportunities that align to ROI goals of client and drive incremental revenue. Leverage internal tool-directed tactics to inform and prioritize upsells and optimizations, seeking to drive swift implementation. Drive tactic improvement by providing thoughtful feedback to make opportunities more relevant to client goals. Leverage self-serve tools and community forums to deliver insights for non-Insights enabled clients.  

• Fluent advocate of the Microsoft Advertising Story: Educate clients on how the MS Ads platform and existing features help them to reach their business goals and execute on budgets. Ensure regular client engagement with the Microsoft Ads platform and aim to reduce customer reliance on AM for routine tasks. Utilize all available readiness and insights to ensure you are a fluent advocate of the Microsoft Advertising story. Develop and demonstrate an intermediate level knowledge of emerging products/features.  

• Collaborative and high-performing account team:  Ensure timely and proactive customer escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day escalations & revenue blockers. Partner with account team to submit actionable feedback on product, tool and processes through relevant channels. Own and effectively execute the customer transition process and operational excellence in execution of change management (Book of Business update).   

• Continuous business learning and professional growth: Continuously, strengthen your Microsoft Advertising and Search Industry expertise, take personal accountability for your career and personal development; create, update and regularly check in on your career development plan. Complete required and recommended trainings and apply what you learn to further your growth in role and career progression.  

What is expected out of you?  

• Minimum 4 years Search Engine Marketing or Online Media and Service experience required   

• Strong knowledge of Digital advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc.  

• Strong troubleshooting and problem-solving tools with a 'can do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process.  

• Demonstrated ability to consistently meet or exceed revenue goals or targets   

• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions  

• Effectively navigate through ambiguity and complexities related to client management  

• Talented in storytelling and delivering engaging presentations   

• Solid knowledge of the search industry, trends, and customers needs  

• Passion for technology as an enabler for customer and company growth  

• Bachelor’s degree required. MBA preferable  

• Critical thinker who is organized and can make decision based on clear priorities  

• Collaborative teammate who can build successful team relationships with partners; and can prioritize multiple tasks  

• Flexible and able to quickly adapt to changing business needs and processes  

• Excellent written and verbal communication skills  

• Willingness to travel

Preferred  

• Microsoft Ads Certification  

• Experienced using Excel to analyse information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis  

Since 2007, InMobi has built the extraordinary. Beyond just technology. It has built a way of working.

Across 16 offices globally, through every pivot and breakthrough, one thing has remained constant: we are builders, dreamers, doers. We are fluid enough to move fast, grounded enough to own outcomes, and human enough to care deeply about the work and about one another.

Culture is at the core of that ethos. It has been co-created by the people who built this company and by those continuing to shape it every day. It lives in how we work, how decisions are made, how teams show up for one another, and how seriously we take the responsibility to build the best.

This is a place where ambition and belonging occupy the same space. Where the bar is high and the support is real. Where freedom comes with trust, and trust comes with accountability. Where you are valued not only for what you do, but for the perspective, judgment and humanity you bring to the work. Where you will be challenged by the work and supported by the communities, passions and experiences that shape who you are beyond your role.

If this sounds like the place you have been looking for, join us.

Find out more here: InMobi Culture