# Workforce / Bench & Redeployment Manager at Wing Assistant

Workforce / Bench & Redeployment Manager at Wing Assistant in Philippines. Remote, full-time, paying $45k–$77k. Posted October 11, 2025.

- Company: Wing Assistant
- Location: Philippines
- Workplace: Remote
- Job type: Full-time
- Pay: $45k–$77k
- Experience: 3+ years
- Posted: 2025-10-11
- Apply: https://jobs.lever.co/getwingapp/95f03d71-d2de-4331-ae00-801b6b4c6504/apply
- Source: https://jobmagic.ai/jobs/workforce-bench-redeployment-manager-wing-assistant-z926tw

## Description

 **About the Role**We’re looking for a **Workforce / Bench & Redeployment Manager** to own our bench management and talent redeployment strategy, ensuring every idle or at-risk assistant is re-engaged within 72 hours.This role combines operational agility with strategic foresight — balancing workforce supply and client demand while maintaining a “hot bench” of ready, vetted, and trained talent to minimize downtime and reduce churn.**Qualifications**- Minimum 3 years of experience in workforce management, operations, or staffing logistics.- Proven track record managing bench or redeployment programs in a BPO, RPO, or managed service environment.- Strong understanding of utilization metrics, forecasting, and talent mapping.- Excellent coordination and communication skills across multiple teams (Ops, TA, Training).- Analytical mindset with experience using Excel, workforce dashboards, or CRM/ATS systems.- Ability to work in a fast-paced environment and meet strict redeployment SLAs (72h turnaround).
**Preferred Skills**- Experience in capacity planning, workforce optimization, or operational analytics.- Familiarity with performance data interpretation and skills inventory management.- Strong process management and documentation skills.

**Department**: Operations – Workforce Management**Work Setup:** Remote / Hybrid**Schedule: **Night/Weekend Shift