# Workforce Analytics Lead at Wing Assistant

Workforce Analytics Lead at Wing Assistant in Philippines. Remote, full-time, paying $60k–$85k. Posted October 11, 2025.

- Company: Wing Assistant
- Location: Philippines
- Workplace: Remote
- Job type: Full-time
- Pay: $60k–$85k
- Experience: 4+ years
- Posted: 2025-10-11
- Apply: https://jobs.lever.co/getwingapp/82f41461-d158-4944-b55a-e813ab5b9ebb/apply
- Source: https://jobmagic.ai/jobs/workforce-analytics-lead-wing-assistant-cbwa6t

## Description

**About the Role**We’re looking for a **Workforce Analytics Lead** to build and manage the company’s Shadow Layer — the analytics backbone that powers utilization tracking, attendance health, and workforce stability.This role owns the creation of data-driven workforce intelligence tools, including utilization scoring, EOD bot metrics, idle-time alerts, and attendance risk flags, ensuring operational leaders have real-time visibility into performance and capacity health.**Qualifications**
- At least 4–5 years of experience in workforce analytics, business intelligence, or operations data management.- Strong proficiency in Excel/Google Sheets, SQL, or data visualization tools (e.g., Looker, Power BI, Tableau, Google Data Studio).- Experience with automation tools, bots, or workflow integrations (Zapier, Make, internal scripts).- Proven track record building data models or utilization frameworks for service or workforce-based businesses.- High attention to detail, analytical rigor, and ability to translate data insights into operational actions.- Excellent communication skills to collaborate with technical and non-technical teams.

**Preferred Skills**- Experience in BPO / remote workforce environments with utilization and attendance monitoring systems.- Familiarity with predictive modeling or risk flag algorithms.-  Background in managing data governance or ETL processes between multiple systems.

**Department: **Analytics / Workforce Management**Work Setup:** Remote / Hybrid