# VP of Operations at Comprehensive Mobile Care

VP of Operations at Comprehensive Mobile Care in 21175 N 9th Pl., Suite 100 Phoenix, AZ 85024. On-site, full-time. Posted September 25, 2026.

- Company: Comprehensive Mobile Care
- Location: 21175 N 9th Pl., Suite 100 Phoenix, AZ 85024
- Workplace: On-site
- Job type: Full-time
- Posted: 2026-09-25
- Apply: https://job-boards.greenhouse.io/comprehensivemobilecare/jobs/4421661009
- Source: https://jobmagic.ai/jobs/vp-of-operations-comprehensive-mobile-care-68aht2

## Description

**VP of Operations** 

Comprehensive Mobile Insurance Company, Inc. (CMIC) 

**Location** 

Phoenix, Arizona — On-site 

**Travel** 

Limited travel (a few days per month/quarter) for conferences, sister company office visits, and customer/market visits 

**Type** 

Full-time 

**Job Description** 

Comprehensive Mobile Insurance Company (CMIC) is a health insurance carrier with dental, audiology, vision, and podiatry policies that benefit the underserved in long-term-care facilities. Our mission is to serve the underserved. CMIC is seeking a full time VP of Operations and EOS Integrator due to our growth. Our headquarters is located at the 101 and 7th Street in North Phoenix, and CMIC promotes a mission-driven, team-oriented environment. 

The VP of Operations will be responsible for: 

- **Company-Wide Operational Excellence –** build scalable, repeatable systems and processes across the whole business and ensure that they are followed. Establish effective communication channels throughout the company for cross-functional harmony.   

- **Project Management & Accountability –** translate strategic vision into actual implementation. Establish clear organizational ownership and accountability with consistently met deadlines.  

- **Leadership, People & Culture –** maintain existing healthy, mission-driven organizational culture while scaling. Develop direct reports to grow with the organization and lead their functions effectively.  

- **Policyholder Conversion & Retention –** work with Head of Insurance Operations to ensure customer success throughout policy sale, onboarding, and ongoing payment compliance. 

- **Financial Stewardship **– oversee budgeting and cashflow forecasting workstreams with CEO & finance team and prudently manage costs through significant growth/scaling.  

- **Accurate, Timely KPI & Financial Reporting –** develop and maintain real-time reporting for KPIs, profit & loss / cash flow, and operational inputs to manage the business. 

- **Data & Systems –** oversee the integration, administration, and, when needed, implementation of core technology systems, with focus on Dynamics 365 (sales CRM & policy management system), QuickBooks Desktop, & ePayPolicy 

- **Shared Services & External Vendor Management –** oversee finance organization and ensure accurate, timely completion of closing books, submitting insurance filings, tax/audit workstreams, etc. Also manage internal relationships for IT/equipment & HR, as well as external relationships for accounting/tax, audit, CRM/technology, banking, investments, legal, and insurance.  

- **New State Expansion –** oversee the development of insurance operations for new states. 

- **Compliance/Regulatory Matters –** ensure company-wide adherence to applicable laws and guidelines with respect to insurance, HIPAA/healthcare, payments/financial, and data privacy.  

 

**Who we are looking for** 

- **An Integrator. **You get energy from execution, harmony, and accountability. 

- **A hands-on builder. **You will not have a large team beneath you for a while. You build the spreadsheet, write the process, run the report, and work the exception list yourself first, and then delegate where possible. Nothing is beneath you. 

- **Leader. **You can build culture, exhibit influence, and effectively grow a team and lead through people. 

- **Both a process author and enforcer. **You are a systems thinker who can see the big picture, make it actionable, and then make sure it’s followed.** ** 

- **Detail-hungry. **You are willing to get in the weeds and find + fix the error.  

- **Comfortable in a regulated business. **You move fast operationally, but never cross a line or cut corners. 

- **Technology savvy. **You are comfortable aligning technology systems with operational needs and implementing automations.** ** 

- **Values-aligned. **Effective communicator, positive attitude, team player, empathetic, and act like an owner. 

**Experience** 

**Required** 

- College graduate, MBA is a plus 

- Prior experience managing/leading teams and developing people 

- Built operating systems and SOPs from scratch; project management experience 

- Previous exposure to accounting, audit and budgeting workstreams  

- Fluency with operating software systems (Microsoft Dynamics 365 preferred) and comfort building views, reports, and dashboards 

**Bonus points** 

- Direct ownership of a P&L or operating budget 

- Prior experience in consulting, investment banking, or private equity.  

- Experience in healthcare/long-term care or insurance  

- Experience building/managing customer service or call center functions 

- Familiar with Microsoft Dynamics 365 and/or Quickbooks Desktop 

- Experience as EOS Integrator