# Veterinary Receptionist at Veterinary Practice Partners

Veterinary Receptionist at Veterinary Practice Partners in Centreville, VA. Full-time, paying $16–$23/hr. Posted October 21, 2026.

- Company: Veterinary Practice Partners
- Location: Centreville, VA
- Job type: Full-time
- Pay: $16–$23/hr
- Experience: 1+ year
- Posted: 2026-10-21
- Apply: https://boards.greenhouse.io/veterinarypracticepartners/jobs/8906106002?gh_jid=8906106002
- Source: https://jobmagic.ai/jobs/veterinary-receptionist-veterinary-practice-partners-z0f5hy

## Requirements

- Greet and check in clients and patients at the front desk, collect intake information, and confirm appointment details in a professional and welcoming manner
- Answer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information
- Perform client check-out, including payment processing, posting charges, and scheduling future appointments
- Provide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health
- Perform accurate data entry and maintain organized records in the practice management system following onboarding and training
- Communicate effectively with clinical staff to relay messages, flag urgent situations, and support efficient daily operations
- Maintain a clean, organized, and welcoming reception and waiting area

## Description

**Caring Hands Animal Hospital in Centreville is seeking a dedicated and client-focused Veterinary Receptionist** to join our team. This position is open to candidates who bring strong transferable experience from adjacent fields, including human medical or dental offices, urgent care clinics, emergency services, or high-volume hospitality and customer service environments. 

We are looking for a professional who demonstrates composure under pressure, a genuine affinity for animals, and the interpersonal skills to support clients across a wide range of experiences — including those that are emotionally demanding. Veterinary-specific knowledge is not required; comprehensive onboarding and training will be provided. 

**What to Expect** 

As you join our mission, expect to be supported in your work and home life with: 

- A comprehensive benefits package, including medical, dental, and vision insurance

- Paid time off and a 401(k) plan for full-time employees

- Structured onboarding and mentorship covering veterinary workflows, software, and medical terminology

- Professional development opportunities

**Salary: **$16.00 - $23.00 per hour but pay scale can go higher, determined by the candidate's skills, experience, and qualifications.

**Schedule**: This is a full-time position averaging 32–40 hours per week, Monday- Friday 7:30AM-8PM, Saturdays 8AM-4PM

**Responsibilities** 

- Greet and check in clients and patients at the front desk, collect intake information, and confirm appointment details in a professional and welcoming manner

- Answer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information

- Perform client check-out, including payment processing, posting charges, and scheduling future appointments

- Provide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health

- Perform accurate data entry and maintain organized records in the practice management system following onboarding and training

- Communicate effectively with clinical staff to relay messages, flag urgent situations, and support efficient daily operations

- Maintain a clean, organized, and welcoming reception and waiting area 

**Qualifications** 

- Minimum 1 year of experience in a front desk, receptionist, or customer service role in a medical, dental, urgent care, veterinary, or high-volume service environment

- Proven customer service skills with strong verbal and written communication, including active listening and conflict resolution

- Experience with appointment scheduling, multi-line phone systems, data entry, and payment processing or point-of-sale (POS)

- Strong organizational skills and attention to detail; ability to multitask effectively in a fast-paced environment

- Proficient in Microsoft Office; comfortable learning new software and workflows

- Reliable, punctual, and professional; ability to work independently and as part of a team

- Genuine affinity for animals and comfort working in a clinical setting 

Experience in a veterinary clinic, animal care facility, or medical office; familiarity with veterinary or medical terminology; or PIMS software experience (Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet) is considered a strong asset. 

**About Caring Hands Centreville
**Caring Hands Animal Hospitals are large, well-equipped, AAHA-accredited facilities. We offer convenient hours six days a week and have an open-door policy to provide excellent service to our clients. Our full-service hospitals offer state of the art care for our patients including computerized patient records, digital radiography, and in-house laboratory. 

 

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