# Veterinary Receptionist at Veterinary Practice Partners

Veterinary Receptionist at Veterinary Practice Partners in Montgomery, IL. Full-time, paying $17–$19/hr. Posted October 23, 2026.

- Company: Veterinary Practice Partners
- Location: Montgomery, IL
- Job type: Full-time
- Pay: $17–$19/hr
- Experience: 1+ year
- Posted: 2026-10-23
- Apply: https://boards.greenhouse.io/veterinarypracticepartners/jobs/8911746002?gh_jid=8911746002
- Source: https://jobmagic.ai/jobs/veterinary-receptionist-veterinary-practice-partners-mje17z

## Requirements

- Greet and check in clients and patients at the front desk, collect intake information, and confirm appointment details in a professional and welcoming manner
- Answer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information
- Perform client check-out, including payment processing, posting charges, and scheduling future appointments
- Provide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health
- Perform accurate data entry and maintain organized records in the practice management system following onboarding and training
- Communicate effectively with clinical staff to relay messages, flag urgent situations, and support efficient daily operations
- Maintain a clean, organized, and welcoming reception and waiting area

## Description

**Orchard Road Animal Hospital is seeking a dedicated and client-focused Veterinary Receptionist t**o join our team. This position is open to candidates who bring strong transferable experience from adjacent fields, including human medical or dental offices, urgent care clinics, emergency services, or high-volume hospitality and customer service environments. 

We are looking for a professional who demonstrates composure under pressure, a genuine affinity for animals, and the interpersonal skills to support clients across a wide range of experiences — including those that are emotionally demanding. Veterinary-specific knowledge is not required; comprehensive onboarding and training will be provided. 

**What to Expect** 

As you join our mission, expect to be supported in your work and home life with: 

- A comprehensive benefits package, including medical, dental, and vision insurance

- Paid time off and a 401(k) plan for full-time employees

- Structured onboarding and mentorship covering veterinary workflows, software, and medical terminology

- Professional development opportunities

**Salary:** $16.50 - $18.50 per hour, determined by the candidate's skills, experience, and qualifications.

**Schedule**: This is a full time position. The hospital is open Monday & Friday: 8:00 AM – 6:00 PM, Tuesday – Thursday: 8:00 AM – 6:00 PM or 8:00 PM and Saturdays from 8:00 AM- 12:00 PM. Employees work five days per week, one day off and every other Saturday.

**Responsibilities** 

- Greet and check in clients and patients at the front desk, collect intake information, and confirm appointment details in a professional and welcoming manner

- Answer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information

- Perform client check-out, including payment processing, posting charges, and scheduling future appointments

- Provide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health

- Perform accurate data entry and maintain organized records in the practice management system following onboarding and training

- Communicate effectively with clinical staff to relay messages, flag urgent situations, and support efficient daily operations

- Maintain a clean, organized, and welcoming reception and waiting area 

**Qualifications** 

- Minimum 1 year of experience in a front desk, receptionist, or customer service role in a medical, dental, urgent care, veterinary, or high-volume service environment

- Proven customer service skills with strong verbal and written communication, including active listening and conflict resolution

- Experience with appointment scheduling, multi-line phone systems, data entry, and payment processing or point-of-sale (POS)

- Strong organizational skills and attention to detail; ability to multitask effectively in a fast-paced environment

- Proficient in Microsoft Office; comfortable learning new software and workflows

- Reliable, punctual, and professional; ability to work independently and as part of a team

- Genuine affinity for animals and comfort working in a clinical setting 

**About Orchard Road Animal Hospital**

At Orchard Road Animal Hospital, we’ve been proudly serving the Montgomery, IL community since 1992 with compassionate, high-quality veterinary care. As a full-service AAHA-accredited hospital, we’re committed to providing personalized and progressive care that meets the needs of every pet and their family.

Our experienced team offers a wide range of services—including preventive care, diagnostics, surgery, dentistry, and urgent care—using state-of-the-art equipment in a modern facility. We’re passionate about client education and work closely with families to ensure their pets live long, healthy, and happy lives.

*We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.*

 

#CSR