# Treatment Coordinator at Moshiri Orthodontics

Treatment Coordinator at Moshiri Orthodontics in St. Louis, MO. Posted October 6, 2026.

- Company: Moshiri Orthodontics
- Location: St. Louis, MO
- Experience: 1+ year
- Posted: 2026-10-06
- Apply: https://job-boards.greenhouse.io/moshiriorthodontics/jobs/6217016004
- Source: https://jobmagic.ai/jobs/treatment-coordinator-moshiri-orthodontics-vw2vpb

## Description

**Summary of Position:** 

*The Treatment Coordinator is a pivotal role to Moshiri Orthodontics and serves as a primary point of contact for potential customers.  This role will focus on customer development and ensuring excellent customer service to promote the business and retention.  This role will provide a wealth of knowledge of treatment plans and best practices.* 

**Key Benefits:**

In addition to your hourly rate, we offer a competitive benefits package that includes substantial monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options. 

Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.

**Essential Job Function:** 

- Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options. 

- Solicit referrals from patients post-treatment while at the same time tracking satisfaction with work provided. 

- Contact patients/guarantors the day prior or the day of the appointment regarding fees due and to confirm the appointment. 

- Communicate to office management if schedules are not filled for consults. 

- Presenting treatment plans and giving estimates of treatment costs in an effective manner. 

- Educating and discussing the Orthodontist's treatment plan after diagnosed and reviewed by the clinical staff with the patient. 

- Ensure patients are cleared for treatment including all cleanings and restorations are validated before beginning treatment. 

- Promoting and upholding the values of Orthodontic Partners in all aspects of the job. 

- Exhibit excellent customer service and communicate with potential customers in a friendly and efficient manner. 

- Ensure patients are cleared for treatment including all cleanings and restorations are validated before beginning treatment. 

- Ensure patients are compliant with appointments, financial obligations, send the appropriate communication leading up to or including termination from treatment. 

- Drive results and strive to consistently achieve results and goals set forth by management. 

- Other duties as required. 

**Core Competencies:** 

- **Being Resilient** - Rebounding from setbacks and adversity when facing difficult situations. 

- **Situational Adaptability** - Adapting approach and demeanor in real time to match the shifting demands of different situations. 

- **Communicating Effectively** - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences 

- **Customer Focus - **Building strong customer relationships and delivering customer-centric solutions. 

- **Drives Results - **Consistently achieving results, even under tough circumstances 

- **Instills Trust - **Gaining the confidence and trust of others through honesty, integrity, and authenticity. 

- **Interpersonal Savvy - **Relating openly and comfortably with diverse groups of people. 

- **Persuading - **Using compelling arguments to gain the support and commitment of others. 

**Knowledge, Skills and Abilities:** 

- High level knowledge of Orthodontics and associated treatment planning. 

- Action-oriented and taking initiative, being adaptive and flexible in a changing environment. 

- Understand and can effectively communicate techniques utilized in the Orthodontic field. 

- Have a detailed knowledge of dental insurances, service limits, and financing options. 

- Customer service or sales experience, along with dental knowledge preferred. 

- Have excellent written and oral communication skills. 

- Compassion and high level of service for our patients, parents, and staff. 

- Integrity, always doing the right thing. 

- Dependable, reliable to be at work when scheduled. 

- Attention to detail. 

- Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines. 

- Professional manner and appearance at all times. 

- Computer skills: Microsoft office and Web Browser. 

- Telephone skills: Proper telephone etiquette and information gathering skills. 

**Education and Experience** 

- High School Diploma, GED or equivalent Required 

- 1-3 Years Relative Experience