# Technical Support Representative - Evening Shift at Circadia Health

Technical Support Representative - Evening Shift at Circadia Health in Karachi. On-site, full-time, paying $100k–$120k. Posted October 21, 2026.

- Company: Circadia Health
- Location: Karachi
- Workplace: On-site
- Job type: Full-time
- Pay: $100k–$120k
- Posted: 2026-10-21
- Apply: https://jobs.lever.co/circadiahealth/d6395855-57b4-441c-93cb-325ae71517dd/apply
- Source: https://jobmagic.ai/jobs/technical-support-representative-evening-shift-circadia-health-636b27

## Requirements

- Proficient in spoken and written English
- Strong technical aptitude with the ability to troubleshoot software/application issues
- Highly attentive to detail with strong problem-solving skills
- Prior experience in a customer support, help desk, or technical support role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively in a fast-paced environment

## Description

We are looking for a motivated Technical Support Representative in our Pakistan office to assist customers and internal teams with technical issues, troubleshoot software problems, and ensure timely resolution of support requests.

### Key Responsibilities

- Answer inbound calls and assist clients with application-related issues

- Troubleshoot account and application issues to identify root causes

- Diagnose problems and run tests within the application to verify functionality

- Submit support tickets for parts delivery requests and other necessary actions

- Document client interactions and issue resolutions accurately

- Escalate complex or unresolved issues to the appropriate internal teams

- Follow up with clients to ensure timely resolution of their concerns

### What We're Looking For

- Proficient in spoken and written English

- Strong technical aptitude with the ability to troubleshoot software/application issues

- Highly attentive to detail with strong problem-solving skills

- Prior experience in a customer support, help desk, or technical support role preferred

- Excellent communication and interpersonal skills

- Ability to multitask and manage time effectively in a fast-paced environment

 

 

### Preferred Skills

- Familiarity with ticketing systems (HubSpot, Intercom, etc)

- Experience in healthcare technology, SaaS, or related industries is a plus

If you're passionate about delivering exceptional customer experiences and enjoy building strong relationships, we'd love to hear from you.

Apply using this link or send resumes to neha@circadia.health