# Technical Account Manager - Hospital (m/f/d) at voize Technical Account Manager - Hospital (m/f/d) at voize in Berlin and 7 more. Remote, full-time. Posted September 15, 2026. - Company: voize - Location: Berlin and 7 more - Workplace: Remote - Job type: Full-time - Posted: 2026-09-15 - Apply: https://jobs.ashbyhq.com/voize/7f0578e2-0872-4ddd-ba3a-1ab5b0993465/application - Source: https://jobmagic.ai/jobs/technical-account-manager-hospital-mfd-voize-emk1hc ## Description ### 🎤 Why voize? Because we’re more than just a job! At voize, **we believe the greatest gift to frontline workers is time - time to care, connect, and be present.** Today, that time is lost to **busywork and complex systems** that pull them away from what matters most: **people**. **Our vision is to change that by building AI companions** that seamlessly take over digital workflows. We don’t replace humans with technology - **we amplify their impact.** Our mission is backed with **$50M in Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator, and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion** to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. **And now, we’re looking for you to join us on this mission!** ### 💡 Your Mission: Be the technical partner our hospital customers trust As **Technical Account Manager - Hospital**, you will own the technical relationship with a portfolio of our strategic hospital customers. You will understand their systems, infrastructure, integrations, and stakeholders, and support them from go-live through releases and renewals; ensuring voize runs reliably across wards, sites, and clinical workflows. Your success will be measured by trust, retention, and long-term customer outcomes. ### 🚀 Your Daily Business - No two days are alike - **Own the technical relationship with a portfolio of hospitals and hospital groups, building a deep understanding of their HIS/KIS setup**, infrastructure, clinical workflows, open topics, and key stakeholders - **Maintain a technical account plan for every customer**, covering integrations, deployment architecture, security requirements, planned changes, open risks, and upcoming rollout waves - **Lead release pre-briefings and technical reviews**, helping customers assess the impact of changes across systems before they affect clinical operations - **Stay close to every issue across your accounts**: Technical Support manages the queue, while you manage the relationship and provide the technical and organizational context needed to accelerate resolution - **Identify recurring themes across hospital customers and turn them into actionable feedback** for Product and Engineering, improving reliability, integrations, and rollout readiness ### 🤝 Your Skillset - What you bring to the table - **Several years of experience in technical account management, solutions engineering, technical support**, or implementation, ideally in B2B SaaS, health tech, or hospital IT - **Hands-on technical knowledge of integrations, APIs, logs, networks, identity and access management**, and device or MDM setups; familiarity with healthcare interoperability standards such as HL7 or FHIR is a plus - G**reat communication skills across technical, clinical, and executive audiences**, from discussing an interface with hospital IT to aligning on a rollout with nursing leadership or senior management - **A structured, calm approach to managing complex organizations**, multiple sites, and open topics simultaneously, supported by data that demonstrates progress and impact - **Professional German and comfortable English, based in Germany, and willingness to occasionally travel** to customer sites when a rollout or escalation requires on-site support; experience with hospital information systems is a plus ### 🌱 Growing together - what you can expect at voize - We are a fast-growing startup, which means you will tackle meaningful challenges, grow quickly, and make a real impact by giving frontline workers more time for people - Become a co-creator of our success with stock options - We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany - Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, access to learning platforms such as Blinkist and Audible, and free language courses - You decide when you work best, with flexible working hours and a strong hybrid setup ### ✨ **Ready to talk?** Apply now! 🚀 We look forward to your application and can’t wait to meet you - no matter who you are or what background you have!