# Strategy & Operations at Monaco

Strategy & Operations at Monaco in San Francisco. On-site, full-time, paying $180k–$220k. Posted September 25, 2026.

- Company: Monaco
- Location: San Francisco
- Workplace: On-site
- Job type: Full-time
- Pay: $180k–$220k
- Experience: 2+ years
- Posted: 2026-09-25
- Apply: https://jobs.ashbyhq.com/monaco/bf07e829-3cf9-41fa-97d9-fd7ba8653adb/application
- Source: https://jobmagic.ai/jobs/strategy-operations-monaco-q8fap7

## Description

Monaco is building an AI-native revenue platform that replaces the fragmented GTM stack - CRM, sequencing, call recording, enrichment, pipeline management with one unified system, consolidating 6–10 disconnected tools into a single platform built for the AI era.
We launched publicly in Feb 2026, are already 65 people, and have strong early product-market fit generating millions in ARR within months of launch. You'll have the chance to both scale our core systems and build new features from 0 to 1.
We've raised $85M in our Series B from Founders Fund, Benchmark, and Human Capital, and our founders previously led Brex, Apollo, and Clari.
Come join us if you want to be part of a high autonomy, high pace team reinventing one of the biggest categories in enterprise software.

### The Role

You'll own post-sales operations at Monaco and be the strategic partner to our launch operations and FDAE (post-sales) teams. This is a senior RevOps hire with a post-sales focus: you run the operational machinery that gets customers from signature to value, and you use data to tell leadership what's actually driving retention and expansion in a usage-based business and how to implement it.

### What You'll Do

- Own GTM operations end to end for launch operations and post-sales: onboarding, implementation, sales-to-post-sales handoff, time-to-value, and the systems and processes the teams run on

- Find where customers stall in onboarding, fix the process, and measure the impact on activation and usage

- Identify what our top customers have in common and turn it into playbooks the whole team runs

- Grow usage-based revenue with the post-sales team: model consumption, spot expansion and at-risk signals early, and build the motions that act on them

- Drive the post-sales analytics with our data team: dig into activation, usage, customer health, expansion, churn, and FDAE productivity, and turn what you find into decisions

- Partner with launch, FDAE (post-sales), and CX leaders on operational projects and drive them to completion

- Run leadership-level reporting and planning on retention, expansion, and net revenue

- Be the person who spots the problem in the numbers before anyone else does, and brings a recommendation, not just a chart

### Who We're Looking For

**Must-Haves**

- 2 - 4 years at a top-tier investment bank, management consulting, PE, or VC followed by 2+ years in a GTM, RevOps, or BizOps role at an early-stage startup

- Exceptional with data: fluent in SQL and spreadsheets, comfortable building models from scratch, and able to explain the answer to a sales leader in one sentence

- Strong instincts for what makes customers succeed, or the analytical horsepower to find it fast

- Thrive with autonomy in a high-velocity environment where priorities shift weekly

**Strong Pluses**

- You've run post-sales or CX operations before: onboarding, implementation, health scoring, and renewals

- Experience growing revenue in a usage-based or hybrid pricing model

- Experience at a B2B early stage startup

- Track record of turning standout customer outcomes into a repeatable playbook