# Software Development Lead - R01567293 at Brillio

Software Development Lead - R01567293 at Brillio in Bangalore, Karnataka, India. Posted September 17, 2026.

- Company: Brillio
- Location: Bangalore, Karnataka, India
- Experience: 4+ years
- Posted: 2026-09-17
- Apply: https://jobs.lever.co/brillio-2/18e0bed1-50d7-4b9f-9794-c016391ea758/apply
- Source: https://jobmagic.ai/jobs/software-development-lead-r01567293-brillio-15zqv6

## Requirements

- Design and develop scalable solutions on Salesforce Service Cloud, focusing on Case Management, Digital Engagement, Field Service, and Self Service modules to drive operational excellence
- Lead the implementation of Lightning Web Components (LWC), Apex classes, Flows, and Platform Events to enhance business processes and user experience, ensuring timely delivery of project milestones
- Integrate Salesforce Service Cloud with external systems and applications using APIs, middleware, and Salesforce DX to enable seamless data exchange and process automation
- Collaborate with cross-functional teams to deliver high-quality Portal UI/UX, ensuring intuitive interfaces and improved user satisfaction scores
- Troubleshoot and resolve complex technical issues in Salesforce environments, maintaining system reliability and performance metrics
- Mentor and guide junior developers, promoting best practices in coding standards, testing, and deployment within Salesforce ecosystems
- Monitor and analyze platform performance, recommending and implementing enhancements to improve scalability, security, and maintainability
- Salesforce Service Cloud Case Management
- Salesforce Service Cloud Digital Engagement
- Salesforce Service Cloud Field Service
- Salesforce Service Cloud Self Service configuration
- Apex programming
- Lightning Web Components (LWC)
- Salesforce Flows
- Platform Events

## Description

**Software Development Lead**

### Job requirements

**Experience Range:** 4 to 6 years of experience in software development, including substantial hands-on expertise with Salesforce Service Cloud and related technologies **Key Responsibilities:**
- Design and develop scalable solutions on Salesforce Service Cloud, focusing on Case Management, Digital Engagement, Field Service, and Self Service modules to drive operational excellence

- Lead the implementation of Lightning Web Components (LWC), Apex classes, Flows, and Platform Events to enhance business processes and user experience, ensuring timely delivery of project milestones

- Integrate Salesforce Service Cloud with external systems and applications using APIs, middleware, and Salesforce DX to enable seamless data exchange and process automation

- Collaborate with cross-functional teams to deliver high-quality Portal UI/UX, ensuring intuitive interfaces and improved user satisfaction scores

- Troubleshoot and resolve complex technical issues in Salesforce environments, maintaining system reliability and performance metrics

- Mentor and guide junior developers, promoting best practices in coding standards, testing, and deployment within Salesforce ecosystems

- Monitor and analyze platform performance, recommending and implementing enhancements to improve scalability, security, and maintainability
**Required Skills:**
- Salesforce Service Cloud Case Management

- Salesforce Service Cloud Digital Engagement

- Salesforce Service Cloud Field Service

- Salesforce Service Cloud Self Service configuration

- Apex programming

- Lightning Web Components (LWC)

- Salesforce Flows

- Platform Events

- Salesforce DX
**Preferred Skills:**
- Advanced Salesforce integrations using REST and SOAP APIs

- Portal UI/UX optimization for high user adoption

- CI/CD pipelines for Salesforce deployments

- Experience with data migration tools and strategies in Salesforce
**Desired Qualifications:**
- Bachelor's degree in Computer Science, Information Technology, or a closely related discipline

- Salesforce Certified Service Cloud Consultant

- Salesforce Certified Platform Developer I