# ServiceNow Engineer (Forms & Ansible Integration) at Encora

ServiceNow Engineer (Forms & Ansible Integration) at Encora in Kuala Lumpur. Posted June 22, 2026.

- Company: Encora
- Location: Kuala Lumpur
- Posted: 2026-06-22
- Apply: https://job-boards.greenhouse.io/encora10/jobs/5170061007
- Source: https://jobmagic.ai/jobs/servicenow-engineer-forms-ansible-integration-encora-1cbqdb

## Description

**Day to Day **

- Design, develop, and maintain ServiceNow forms, catalogs, and workflows within **ServiceNow**

- Configure and customize modules such as:

- Incident Management

- Change Management

- Service Catalog

- Build and manage ServiceNow catalog items, record producers, and dynamic forms

- Develop and maintain workflows using Flow Designer and scripting

- Integrate ServiceNow with external systems, especially **Ansible Automation Platform** for automated provisioning and remediation

- Implement REST/SOAP APIs for system integrations

- Collaborate with DevOps, Cloud, and Platform teams to automate operational processes

- Troubleshoot issues related to workflows, forms, and integrations

- Ensure adherence to best practices, governance, and security standards

- Document technical designs, workflows, and configurations