# Service Advisor - Ford at Murgado Automotive Group

Service Advisor - Ford at Murgado Automotive Group in Chicago, IL. On-site, full-time, paying $70k–$100k. Posted September 1, 2026.

- Company: Murgado Automotive Group
- Location: Chicago, IL
- Workplace: On-site
- Job type: Full-time
- Pay: $70k–$100k
- Posted: 2026-09-01
- Apply: https://jobs.lever.co/murgadoautomotive/3e644f8a-650a-4a43-afe0-593690138412/apply
- Source: https://jobmagic.ai/jobs/service-advisor-ford-murgado-automotive-group-xqcnq4

## Requirements

- Previous Service Advisor experience or a similar customer-facing automotive role preferred.
- Strong understanding of automotive repair and maintenance services.
- Excellent communication skills with the ability to explain technical information clearly.
- Strong organization, attention to detail, and follow-through.
- Ability to multitask and stay professional in a fast-paced service environment.
- High school diploma or equivalent required; additional automotive or customer service training is a plus.
- Valid driver’s license with a clean driving record.
- Ability to work a flexible schedule, including some weekends.

## Description

Service Advisor – Murgado Ford of Chicago

**Location:** Chicago, IL | **Job Type:** Full-time | **Pay:** Competitive base pay plus performance-based incentives

About Murgado Ford of Chicago

Murgado Ford of Chicago, part of Murgado Automotive Group, is looking for a customer-focused **Service Advisor** to join our service team. In this role, you will be the main point of contact for customers during the vehicle maintenance and repair process, helping ensure a smooth, transparent, and professional service experience from drop-off to delivery.

What You’ll Do

- Greet customers promptly and provide a welcoming, professional service experience.

- Listen to customer concerns, document vehicle issues, and create accurate repair orders.

- Communicate recommended maintenance and repair needs clearly to customers.

- Provide estimates, explain costs, and keep customers updated on repair status and timing.

- Coordinate with technicians to help ensure work is completed accurately and efficiently.

- Recommend additional services based on vehicle inspection findings and maintenance schedules.

- Resolve customer questions or concerns with professionalism and urgency.

- Maintain accurate customer, vehicle, warranty, and repair documentation.

What We’re Looking For

- Previous Service Advisor experience or a similar customer-facing automotive role preferred.

- Strong understanding of automotive repair and maintenance services.

- Excellent communication skills with the ability to explain technical information clearly.

- Strong organization, attention to detail, and follow-through.

- Ability to multitask and stay professional in a fast-paced service environment.

- High school diploma or equivalent required; additional automotive or customer service training is a plus.

- Valid driver’s license with a clean driving record.

- Ability to work a flexible schedule, including some weekends.

Why You’ll Love Working Here

- Competitive compensation with performance-based incentives.

- Health, dental, and vision insurance.

- 401(k) plan with company match.

- Paid time off.

- Employee discounts on vehicles, parts, and service.

- Ongoing training and career development opportunities.

- Supportive, team-oriented dealership environment.

Apply Today

If you’re a motivated automotive service professional who enjoys helping customers and keeping the service process moving, we’d like to hear from you. Apply today to join Murgado Ford of Chicago as a Service Advisor.

 

*Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.*
*We are an employer who participates in the E-verify program with the Department of Homeland and Security.*