# Senior Software Development Lead - R01571192 at Brillio

Senior Software Development Lead - R01571192 at Brillio in Bangalore, Karnataka, India. Hybrid. Posted September 17, 2026.

- Company: Brillio
- Location: Bangalore, Karnataka, India
- Workplace: Hybrid
- Experience: 4+ years
- Posted: 2026-09-17
- Apply: https://jobs.lever.co/brillio-2/040479ac-7000-4aa5-a1cd-c0ac5a61fe7a/apply
- Source: https://jobmagic.ai/jobs/senior-software-development-lead-r01571192-brillio-9taz85

## Requirements

- Lead the design, development, and customization of Salesforce Sales Cloud solutions, delivering optimized Opportunity Management, Sales Automation, and Forecast Management capabilities
- Configure and implement Territory Planning strategies within Salesforce Sales Cloud to maximize sales coverage and resource allocation, tracking improvements via performance metrics
- Develop and enhance Salesforce Platform components using Apex, Lightning Web Components (LWC), and Experience Cloud, ensuring scalable and maintainable solutions
- Integrate Salesforce with Genesys and other third-party systems to streamline agent workflows and improve customer service outcomes, measuring impact on response times and customer satisfaction
- Build and maintain custom agents and AI frameworks for advanced automation and data-driven decision making, monitoring adoption and effectiveness
- Collaborate with cross-functional teams to ensure seamless deployment and adoption of Sales & Service Cloud features, supporting user training and feedback collection
- Troubleshoot, optimize, and resolve technical issues related to Salesforce Sales Cloud, Data Cloud, and custom integrations, reducing downtime and improving system reliability
- Drive continuous improvement by leveraging OpenAI and other AI technologies to enhance sales processes and user experience, reporting on process enhancements
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Experience Cloud
- Salesforce Platform customization
- Apex programming
- Lightning Web Components (LWC)
- Genesys integration

## Description

**Software Development Lead**

### Job requirements

**Experience Range:** With at least 4 to 6 years of hands-on experience in Salesforce Sales Cloud and related technologies, including customization and integration projects **Key Responsibilities:**

- Lead the design, development, and customization of Salesforce Sales Cloud solutions, delivering optimized Opportunity Management, Sales Automation, and Forecast Management capabilities

- Configure and implement Territory Planning strategies within Salesforce Sales Cloud to maximize sales coverage and resource allocation, tracking improvements via performance metrics

- Develop and enhance Salesforce Platform components using Apex, Lightning Web Components (LWC), and Experience Cloud, ensuring scalable and maintainable solutions

- Integrate Salesforce with Genesys and other third-party systems to streamline agent workflows and improve customer service outcomes, measuring impact on response times and customer satisfaction

- Build and maintain custom agents and AI frameworks for advanced automation and data-driven decision making, monitoring adoption and effectiveness

- Collaborate with cross-functional teams to ensure seamless deployment and adoption of Sales & Service Cloud features, supporting user training and feedback collection

- Troubleshoot, optimize, and resolve technical issues related to Salesforce Sales Cloud, Data Cloud, and custom integrations, reducing downtime and improving system reliability

- Drive continuous improvement by leveraging OpenAI and other AI technologies to enhance sales processes and user experience, reporting on process enhancements

**Required Skills:**

- Salesforce Sales Cloud

- Salesforce Service Cloud

- Salesforce Experience Cloud

- Salesforce Platform customization

- Apex programming

- Lightning Web Components (LWC)

- Genesys integration

- Agentforce platform

- Salesforce Data Cloud

- Custom agent development

**Preferred Skills:**

- Expertise in AI frameworks and OpenAI integration

- Advanced skills in Territory Planning within Salesforce

- Salesforce Certified Application Architect

- Experience with large-scale Salesforce deployments

**Desired Qualifications:**

- Bachelor's degree in Computer Science, Information Technology, or a closely related discipline

- Salesforce Certified Platform Developer I or II

- Salesforce Certified Sales Cloud Consultant

- Salesforce Certified Application Architect (preferred)