# Senior Claims Manager, Workers' Compensation at Brighterway

Senior Claims Manager, Workers' Compensation at Brighterway in United States. Remote, full-time. Posted October 22, 2026.

- Company: Brighterway
- Location: United States
- Workplace: Remote
- Job type: Full-time
- Experience: 8+ years
- Posted: 2026-10-22
- Apply: https://jobs.ashbyhq.com/brighterway/5c02a341-bff5-4d14-81e1-4aca90989ee8/application
- Source: https://jobmagic.ai/jobs/senior-claims-manager-workers-compensation-brighterway-k3tmed

## Description

Brighterway is an ambitious, rapidly growing organization scaling its claims handling operations to meet customer needs and deliver high-quality workers’ compensation service.

### About Brighterway

Brighterway builds AI-native claims software and administration for casualty claims. We started in workers' compensation medical-legal review, where our agentic document pipeline sorts, de-duplicates and summarizes some of the most document-heavy files in the industry for national medical-evaluation networks. We are now building the claims platform on top of that foundation: intake across mail, fax, phone and email, bill review, subrogation, reserving signals, a workflow language, and state and federal reporting.
We are backed by Y Combinator and Maverick Ventures. Our customers handle protected health information every day, so we run HIPAA, SOC 2 and ISO 27001 programs. The team is small and technical and sits close to customers. Everyone ships, and everyone talks to the people who use what they ship.

### The role

You will build and lead the claims operation behind Brighterway's claims administration offering. That means hiring and managing adjusters, setting quality standards, owning customer relationships at the claims-leadership level, and deciding, with engineering, which parts of the job the platform should do and which parts stay with people.

### What you will do

- Stand up and run the claims team: staffing models, caseload standards, quality audits, escalation paths.

- Own claims outcomes for assigned customers and report on them.

- Lead program transitions: file transfer, data mapping, reserve review, customer communication.

- Partner with product and engineering on workflow design, automation and reporting.

- Represent Brighterway with customers, brokers and regulators on claims matters.

### What we look for

- 8+ years in workers' compensation claims with at least 3 years managing adjusters.

- Track record running a claims unit at a TPA, carrier or large self-insured employer.

- Experience with program transitions and RFP responses.

- Comfort with data: you read loss runs and dashboards fluently and ask for better ones.

### Nice to have

- Federal programs experience (Longshore, Black Lung, FECA).

- Multi-state experience across the Midwest and Appalachia.

### How we work

- Small team, high trust, direct access to founders and customers.

- We ship to production weekly and measure ourselves on customer outcomes.

- Competitive salary and meaningful equity. Health, dental and vision coverage. Flexible time off.

Brighterway is an equal opportunity employer.
**Location:** Remote (United States) **Employment type:** Full-time