# Sales Operations Analyst at Ninja Van

Sales Operations Analyst at Ninja Van in Singapore, Singapore. On-site, full-time. Posted July 27, 2026.

- Company: Ninja Van
- Location: Singapore, Singapore
- Workplace: On-site
- Job type: Full-time
- Experience: 3+ years
- Posted: 2026-07-27
- Apply: https://jobs.lever.co/ninjavan/1adeeae4-321c-4be6-996f-715bb1988b7c/apply
- Source: https://jobmagic.ai/jobs/sales-operations-analyst-ninja-van-9zgtnd

## Requirements

- 3–5 years of experience in Sales Operations, Sales Planning, Business Operations, Commercial Excellence, or Process Improvement.
- Proven experience in sales forecasting, pipeline reporting, dashboard creation, and performance analysis.
- Must have experience with SQL is an added advantage. Strong analytical and problem-solving capabilities, with advanced proficiency in Microsoft Excel (PivotTables, XLOOKUP, Dynamic Arrays, and Financial Modelling).
- Experience working closely with cross-functional teams including Sales, Marketing, Finance, and Operations.
- Demonstrated ability to influence stakeholders and drive process improvements without direct authority.
- Strong analytical and problem-solving skills with the ability to interpret large datasets.

## Description

 

 

### Key Responsibilities

**1.Sales Planning & Forecasting**

- Lead sales forecasting and planning activities to support business and operational planning.

- Monitor actual performance against forecasts and budgets, identifying risks and recommending adjustments.

- Improve forecasting accuracy by implementing better processes, tools, and reporting systems.

- Develop dashboards and reports that provide visibility into sales performance and forecast accuracy.

- Present meaningful insights and variance analyses to stakeholders

**2. Sales Operations & Process Improvement**

- Design, implement, and optimise end-to-end sales processes across the customer lifecycle.

- Drive automation and scalability of commercial processes through CRM systems and technology.

- Ensure strong CRM data governance, including pipeline hygiene, naming conventions, and data quality.

- Promote adoption of sales tools and continuously identify opportunities for process improvements.

- Work with regional and cross-functional teams to enhance sales systems and workflows.

**3. Business Performance & Revenue Optimisation**

- Analyse sales performance, customer trends, and market data to identify opportunities and performance gaps.

- Develop dashboards and reports to monitor key sales metrics and recommend actionable improvements.

- Partner with Sales Leadership to design commission structures, incentive programmes, and commercial frameworks.

- Provide customer lifetime value (CLTV), churn, and profitability insights to support retention and upselling strategies.

- Develop pricing guardrails and commercial principles that protect business margins while supporting growth.

- Cross-functional Collaboration

- Partner with Sales, Marketing, Finance, and Operations to ensure alignment on commercial objectives.

- Support strategic planning by providing accurate data, insights, and recommendations.

- Foster strong relationships with stakeholders to drive continuous process improvement and operational excellence.

 
 

### Requirements

- 3–5 years of experience in Sales Operations, Sales Planning, Business Operations, Commercial Excellence, or Process Improvement.

- Proven experience in sales forecasting, pipeline reporting, dashboard creation, and performance analysis.

- Must have experience with SQL is an added advantage. Strong analytical and problem-solving capabilities, with advanced proficiency in Microsoft Excel (PivotTables, XLOOKUP, Dynamic Arrays, and Financial Modelling).

- Experience working closely with cross-functional teams including Sales, Marketing, Finance, and Operations.

- Demonstrated ability to influence stakeholders and drive process improvements without direct authority.

- Strong analytical and problem-solving skills with the ability to interpret large datasets.