# Revenue Recovery Representatives at CPI Security

Revenue Recovery Representatives at CPI Security in Charlotte, North Carolina, United States. On-site, paying $42–$52k. Posted October 15, 2026.

- Company: CPI Security
- Location: Charlotte, North Carolina, United States
- Workplace: On-site
- Pay: $42–$52k
- Posted: 2026-10-15
- Apply: https://job-boards.greenhouse.io/cpisecurity/jobs/4722279006
- Source: https://jobmagic.ai/jobs/revenue-recovery-representatives-cpi-security-yxk9c7

## Requirements

- High school diploma required
- Minimum of 2 years B2C and “soft” collections experience a plus
- The hours for this position are Tuesday to Friday 12-9 and Saturday 9-5 with Sunday and Monday off.
- The pay for this position ranges from $42-52k in annual earnings.

## Description

CPI Security, a leader in the security and automation solutions industry, is looking for a **Revenue Recovery Representative **to join our growing team at our headquarters in Charlotte, NC! We are looking for a **Revenue Recovery Representative** who is driven and passionate about reducing delinquency and providing outstanding service to our customers. The ideal candidate will be a high-energy individual who is self-motivated, detail-oriented, and possesses the ability to multi-task in a fast-paced, team-oriented environment. 

**Key Responsibilities:** 

- Manage collection efforts with a high level of persuasiveness & professionalism. 

- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. 

- Place account on hold for incoming orders until payment is received. 

- Document daily collections activity including, but not limited to, emails sent as well as inbound and outbound phone calls. 

- Place outbound calls to delinquent customers to collect past due billing 

- Receive inbound calls from customers that wish to make payments or payment arrangements 

- Print, fold, and mail dunning letters to delinquent customers 

- Audit the cancel reason report on a monthly basis 

- May have additional duties as assigned by Management 

**Job Requirements/Experience:** 

- High school diploma required 

- Minimum of 2 years B2C and “soft” collections experience a plus 

- The hours for this position are Tuesday to Friday 12-9 and Saturday 9-5 with Sunday and Monday off.

- The pay for this position ranges from $42-52k in annual earnings. 

**What’s In It For You:**

- Comprehensive and on-going training when you start, includes leadership development. 

- Engaging and fun company culture that succeeds through diversity.

- Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).

- Free monitored security system after 90 days.