# Operation Support, Last Mile at Ninja Van

Operation Support, Last Mile at Ninja Van in Shah Alam, Selangor, Malaysia. On-site, full-time, paying $2k–$2k. Posted December 24, 2025.

- Company: Ninja Van
- Location: Shah Alam, Selangor, Malaysia
- Workplace: On-site
- Job type: Full-time
- Pay: $2k–$2k
- Posted: 2025-12-24
- Apply: https://jobs.lever.co/ninjavan/11b0196c-f83c-48bf-a8d0-62708151c954/apply
- Source: https://jobmagic.ai/jobs/operation-support-last-mile-ninja-van-8bgtcq

## Requirements

- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in fields related to Business Administration
- Required language(s): Bahasa Malaysia, English.
- Proficient in Microsoft Word/Excel.
- Any prior working experience will be greatly advantageous
- Interpersonal skills such as verbal communication, problem-solving and listening skills are essential in an administrative role.

## Description

### Return Pickup (RPU)

- Ensure reporting and monitoring comply with RPU objectives.

- Ensure all return pickup comply to the SOP

### FSR (Fantastic Service Recovery)

- Make sure all FSR cases settle within the timeline according to the target set

### POD/POP deductions

- Provide report deductions and coordinate justifications with relevant stakeholders.

### Others

- Comply to the ISO 9001 QMS, OH&S management system and GDPMD requirements if applicable.

- Participate in quality, safety and GDPMD related programs such as training, campaign and others.

- Working closely with station staff and all other stakeholders.

- Assist in all other tasks given by the superior.

- Provide support to other administrative functions within the department as required.

### Job Requirements

- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in fields related to Business Administration

- Required language(s): Bahasa Malaysia, English.

- Proficient in Microsoft Word/Excel.

- Any prior working experience will be greatly advantageous

- Interpersonal skills such as verbal communication, problem-solving and listening skills are essential in an administrative role.