# Medical Practice Virtual Assistant - Dermatology at Assist World

Medical Practice Virtual Assistant - Dermatology at Assist World in South Africa. Remote, paying $1k–$2k. Posted October 30, 2026.

- Company: Assist World
- Location: South Africa
- Workplace: Remote
- Pay: $1k–$2k
- Posted: 2026-10-30
- Apply: https://jobs.lever.co/assist-world/1a3703d0-1c3e-4e82-8b78-2194183e902e/apply
- Source: https://jobmagic.ai/jobs/medical-practice-virtual-assistant-dermatology-assist-world-0aeapx

## Requirements

- HIPAA & Compliance Discipline: Strict adherence to patient privacy and security protocols. Experience working within a secure, remote virtual desktop environment is strongly preferred.
- Healthcare EMR & Telephony Experience: Practical background using cloud medical software (EDVAC or comparable EMRs) and modern clinical communication platforms (such as Spruce Health).
- High-End Patient Service: Exceptional verbal and written communication skills with the emotional intelligence and poise required to handle high-demand, affluent clientele.
- Firm Boundary Enforcement: Comfort navigating fee discussions, clarifying out-of-network/cash-only policies, and respectfully enforcing cancellation and rescheduling rules without escalating friction.
- Independent Execution: High autonomy, strong organizational skills, and a reliable track record of managing daily administrative tasks without constant direct supervision.

## Description

We are currently recruiting a polished, high-trust **Medical Practice Virtual Assistant** on behalf of a boutique, cash-only dermatology practice in Manhattan specializing exclusively in complex nail disorders and aesthetics.

Our client operates an ultra-exclusive clinic model, seeing patients just two days per month. Due to this specialized focus and limited calendar availability, patient demand is exceptionally high. They are seeking a proactive remote partner to manage high-volume inbound inquiries, maintain strict scheduling workflows, handle billing, and oversee digital operations. By taking complete ownership of the administrative engine, you will ensure patients receive a five-star, white-glove experience while keeping daily operations seamless and fully HIPAA-compliant.

### Responsibilities

- **Inbound Triage & Patient Onboarding:** Manage approximately 30 calls and digital touchpoints daily via the Spruce communication app. Articulate the practice’s cash-only fee structure, explain visit formats, and set clear expectations with prospective patients.

- **EMR Scheduling & Upfront Payment Processing:** Coordinate patient appointments inside the EDVAC EMR. Enforce the practice's advance payment policy (full payment required to secure spots) and manage the strict one-time reschedule workflow to prevent lost clinical time.

- **Superbill Creation & Delivery:** Generate and issue accurate, itemized superbills with appropriate diagnostic and procedural codes for patients submitting out-of-network claims to private insurance.

- **Clinical Administrative Coordination:** Organize incoming patient photo submissions, log prescription refill requests for physician review, and maintain a tracking pipeline for laboratory and pathology test results.

- **Waitlist & Pipeline Management:** Maintain an agile priority cancellation list to ensure clinical calendar slots remain at 100% capacity on active clinic days.

### What We Are Looking For

- **HIPAA & Compliance Discipline:** Strict adherence to patient privacy and security protocols. Experience working within a secure, remote virtual desktop environment is strongly preferred.

- **Healthcare EMR & Telephony Experience:** Practical background using cloud medical software (EDVAC or comparable EMRs) and modern clinical communication platforms (such as Spruce Health).

- **High-End Patient Service:** Exceptional verbal and written communication skills with the emotional intelligence and poise required to handle high-demand, affluent clientele.

- **Firm Boundary Enforcement:** Comfort navigating fee discussions, clarifying out-of-network/cash-only policies, and respectfully enforcing cancellation and rescheduling rules without escalating friction.

- **Independent Execution:** High autonomy, strong organizational skills, and a reliable track record of managing daily administrative tasks without constant direct supervision.

**Why Join Assist World?**
 
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
NO TRACKER. NO PROBLEM
 
**Important Hiring Note / Eligibility:** We are a remote-first team, but due to international payment regulations, we can only hire candidates who can receive payments via** Wise (SA, UK, US & PH)**. Before applying, please ensure Wise operates and supports local bank transfers in your country of residence/bank location.
 
Regrettably, we cannot proceed with applications from regions where Wise services are unavailable.