# Medical Practice Virtual Assistant at Assist World

Medical Practice Virtual Assistant at Assist World in South Africa and 1 more. Remote, paying $1k–$2k. Posted October 2, 2026.

- Company: Assist World
- Location: South Africa and 1 more
- Workplace: Remote
- Pay: $1k–$2k
- Experience: 4+ years
- Posted: 2026-10-02
- Apply: https://jobs.lever.co/assist-world/66428dad-2c78-4dd4-a38a-d6f7b72d1cb2/apply
- Source: https://jobmagic.ai/jobs/medical-practice-virtual-assistant-assist-world-fx0vms

## Requirements

- Experience: 4 to 10 years of virtual assistant or practice management experience in a medical setting (psychiatry, mental health, or pediatric experience strongly preferred).
- Technical Proficiency: Hands-on experience with Electronic Health Record (EHR) systems—SimplePractice experience is strongly preferred.
- Familiarity with Practice Fusion, digital fax systems (Updox), and digital billing platforms.
- Tech-savvy and adaptable to HIPAA-compliant communication platforms (Microsoft Teams, Slack, Google Workspace).

## Description

We are seeking an experienced, tech-savvy, and highly empathetic **Virtual Medical Practice Manager / Assistant** to oversee the operational and administrative backend of a growing psychiatric practice. The practice is preparing for a physical office relocation by January 1st, alongside a complete digital migration from Practice Fusion to **SimplePractice**.

The ideal candidate brings strong operational logic, EHR data-handling proficiency, and a warm, diplomatic communication style capable of handling sensitive mental health scenarios (including anxious patients, child custody nuances, and urgent risk triage).

###  

### Key Responsibilities

### EHR Transition & Administrative Operations

- **SimplePractice Onboarding:** Assist with configuring, building out, and maintaining the backend of SimplePractice.

- **Data & Medical Records Migration:** Coordinate the smooth transfer of client charts and clinical data from Practice Fusion and paper files to SimplePractice without loss of records.

- **Tool Consolidation:** Help consolidate disconnected systems (Updox fax, Converge payment processing, third-party bookkeeping) into SimplePractice's unified billing and portal ecosystem.

- **Transition Logistics:** Support administrative workflows related to the January 1st office move—including updating provider credentialing addresses, adjusting phone systems, and syncing website information.

### Practice & Calendar Management

- **Calendar & Schedule Oversight:** Manage overlapping professional and personal calendars, coordinate continuing medical education (CME) travel schedules, and streamline daily appointments.

- **Prior Authorizations & Paperwork:** Process psychiatric prior authorizations, coordinate prescription refill workflows via EHR, and organize electronic/uploaded document backlogs.

- **Communication & Inbox Triage:** Manage incoming practice emails and secure messaging, filtering urgent clinical alerts from routine inquiries.

### Patient Coordination & Compassionate Care

- **Patient Front-Line Communication:** Serve as the primary, gentle point of contact for patients and families seeking care.

- **Sensitive Scenario Handling:** Demonstrate emotional composure and tact when interacting with anxious clients, navigating child custody desk requirements, and managing adolescent behavioral contexts.

- **Risk Assessment Support:** Quickly identify and escalate urgent patient risk signals or clinical emergencies to Dr. Wakil following established practice protocols.

###  

### Candidate Qualifications & Requirements

- **Experience:** 4 to 10 years of virtual assistant or practice management experience in a medical setting (psychiatry, mental health, or pediatric experience strongly preferred).

- **Technical Proficiency:**

- Hands-on experience with Electronic Health Record (EHR) systems—**SimplePractice experience is strongly preferred**.

- Familiarity with Practice Fusion, digital fax systems (Updox), and digital billing platforms.

- Tech-savvy and adaptable to HIPAA-compliant communication platforms (Microsoft Teams, Slack, Google Workspace).

- **Compliance & Legal Knowledge:** Strict adherence to HIPAA standards, privacy laws, and medical-legal boundary guidelines.

- **Language & Tone:** Professional English fluency with a warm, gentle, and diplomatic style (Spanish-speaking ability preferred to support local Houston demographics).

- **Personality & Capacity:** High emotional intelligence, calm demeanor under pressure, strong organizational logic, and a patient-first ethos.

**Why Join Assist World?**
 
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
NO TRACKER. NO PROBLEM
 
**Important Hiring Note / Eligibility:** We are a remote-first team, but due to international payment regulations, we can only hire candidates who can receive payments via** Wise (SA, UK, US & PH)**. Before applying, please ensure Wise operates and supports local bank transfers in your country of residence/bank location.
 
Regrettably, we cannot proceed with applications from regions where Wise services are unavailable.