# Machine Learning Researcher, Document Understanding at Brighterway

Machine Learning Researcher, Document Understanding at Brighterway in San Francisco. On-site, full-time. Posted October 22, 2026.

- Company: Brighterway
- Location: San Francisco
- Workplace: On-site
- Job type: Full-time
- Posted: 2026-10-22
- Apply: https://jobs.ashbyhq.com/brighterway/5dc266e4-2a09-41a3-803c-ae07a54afc34/application
- Source: https://jobmagic.ai/jobs/machine-learning-researcher-document-understanding-brighterway-v81wq4

## Description

### About Brighterway

Brighterway builds AI-native claims software and administration for casualty claims. We started in workers' compensation medical-legal review, where our agentic document pipeline sorts, de-duplicates and summarizes some of the most document-heavy files in the industry for national medical-evaluation networks. We are now building the claims platform on top of that foundation: intake across mail, fax, phone and email, bill review, subrogation, reserving signals, a workflow language, and state and federal reporting.
We are backed by Y Combinator and Maverick Ventures. Our customers handle protected health information every day, so we run HIPAA, SOC 2 and ISO 27001 programs. The team is small and technical and sits close to customers. Everyone ships, and everyone talks to the people who use what they ship.

### The role

Our product is only as good as our ability to read a 3,000-page medical file and come out with the right chronology, the right duplicates removed, and the right facts surfaced. You will push the frontier of that capability: agentic document splitting and sorting, long-context summarization, duplicate and near-duplicate detection, OCR on hostile scans, and evaluation methods that tell us when quality drifts before customers do.

### What you will do

- Design and run experiments on LLM-based pipelines for classification, extraction, summarization and reasoning over medical and legal documents.

- Build evaluation sets and metrics from real customer feedback, and make quality measurable release to release.

- Improve cost, latency and reliability of multi-step agentic pipelines without giving up accuracy.

- Work with engineering to move research results into production quickly.

- Follow model releases and decide when a new model or technique is worth adopting.

### What we look for

- Graduate degree or equivalent research experience in machine learning or NLP, or a strong record of applied ML work.

- Hands-on experience with large language models: prompting, fine-tuning, retrieval, evaluation.

- Strong Python and the discipline to make experiments reproducible.

- Comfort with messy real-world data and imperfect ground truth.

### Nice to have

- Document AI, OCR or layout analysis experience.

- Healthcare or legal NLP experience.

- Publications or open-source work in the area.

### How we work

- Small team, high trust, direct access to founders and customers.

- We ship to production weekly and measure ourselves on customer outcomes.

- Competitive salary and meaningful equity. Health, dental and vision coverage. Flexible time off.

Brighterway is an equal opportunity employer.
**Location:** San Francisco, CA (in person, Financial District office) **Employment type:** Full-time