# Junior IT Specialist at PayJoy

Junior IT Specialist at PayJoy in San Francisco, CA. Hybrid, full-time, paying $99k–$107k. Posted October 30, 2026.

- Company: PayJoy
- Location: San Francisco, CA
- Workplace: Hybrid
- Job type: Full-time
- Pay: $99k–$107k
- Experience: 4+ years
- Posted: 2026-10-30
- Apply: https://jobs.lever.co/payjoy/a5b9ef21-ecf9-45d5-b18e-f1b468bb1880/apply
- Source: https://jobmagic.ai/jobs/junior-it-specialist-payjoy-qvas42

## Requirements

- Bachelor's degree in computer science or
- 4+ years provided support in the form of Linux\Windows\Mac OS architecture
- Experience with supporting Video Conference Systems. (Google Meet / Logitech Room Systems)
- SaaS / Cloud experience (Google Workplace / Slack / 1Password / SSO)
- Understanding of system and application integration, as well automation engineering
- Able to work off hours for maintenance and projects
- Periodic travel to other offices to help support staff.

## Description

**Position Overview | **
We are seeking a skilled IT Specialist to support and enhance our IT infrastructure, cloud services, and end-user experience. This role combines hands-on helpdesk support, network administration, cloud technologies, and IT asset management to ensure secure, reliable, and efficient systems across the organization.
**Key responsibilities| Helpdesk & End-User Support**

- Provide Tier 1–2 technical support for hardware, software, and SaaS applications

- Diagnose and resolve issues related to laptops, desktops, mobile devices, and peripherals

- Support operating systems (Windows, macOS, Linux) and productivity tools

- Document issues, resolutions, and procedures in the ticketing system

**Cloud & Systems Administration**

- Support and maintain cloud platforms (e.g., Google Cloud, Slack, etc….)

- Manage user access, permissions, and identity services (e.g., Google SSO, IAM)

- Assist with cloud-based backups, monitoring, and security best practices

- Support SaaS applications such as Google Workspace, Microsoft 365, Slack, Jira, etc.

**Networking**

- Monitor network performance and resolve connectivity issues

- Assist with network security controls and access management

**IT Asset Management**

- Manage the full lifecycle of IT assets (procurement, deployment, tracking, maintenance, and decommissioning)

- Maintain accurate asset inventory records and ensure compliance

- Coordinate device provisioning, replacements, and returns

- Support onboarding and offboarding processes

**Security & Compliance**

- Follow IT security policies and best practices

- Assist with endpoint protection, patching, and vulnerability remediation (e.g., SentinelOne, Kandji/Iru MDM)

- Support audits and compliance requirements as needed

 

### Qualifications

- Bachelor's degree in computer science or 

- 4+ years provided support in the form of Linux\Windows\Mac OS architecture 

- Experience with supporting Video Conference Systems. (Google Meet / Logitech Room Systems) 

- SaaS / Cloud experience (Google Workplace / Slack / 1Password / SSO)

- Understanding of system and application integration, as well automation engineering

- Able to work off hours for maintenance and projects

- Periodic travel to other offices to help support staff.