# IT Specialist at JustMarkets

IT Specialist at JustMarkets in Southeast Asia. Remote. Posted September 13, 2024.

- Company: JustMarkets
- Location: Southeast Asia
- Workplace: Remote
- Experience: 4+ years
- Posted: 2024-09-13
- Apply: https://job-boards.eu.greenhouse.io/justmarkets/jobs/4390359101
- Source: https://jobmagic.ai/jobs/it-specialist-justmarkets-a4bph8

## Requirements

- 4+ years of hands-on commercial experience as a System Administrator with MacOS
- Experience in supporting VoIP
- Hands-on experience with collaboration tools such as Mattermost and Slack
- Strong knowledge of backup systems and antivirus solutions
- Familiarity with network diagnostic and monitoring tools
- Proficiency in mail software (e.g., Outlook, GMail, or similar)
- Experience in managing and maintaining office hardware and IT equipment
- Solid understanding of network security concepts and best practices
- Ability to work independently, prioritize tasks effectively, and provide excellent user support
- Strong English proficiency is required

## Description

We’re looking for an experienced System Administrator to join our team in Kuala Lumpur. If you enjoy solving technical challenges, supporting users, and working in a dynamic environment — we’d love to hear from you.

We offer the option to start remotely, with relocation after successfully completing the trial period.

**Responsibilities
**

- Manage tickets and prioritize tasks to ensure timely resolution

- Provide user support (office and remote) by troubleshooting and resolving technical issues

- Perform regular system and application updates

- Handle procurement of IT equipment and conduct audits to ensure compliance with company standards

- Maintain office equipment and provide ongoing user support

- Monitor and manage backup systems, antivirus software, and other security tools

- Utilize network diagnostic programs to identify and resolve connectivity issues

- Implement and maintain network security measures, including firewall configuration, VPN setup, and intrusion detection systems

**Requirements**

- 4+ years of hands-on commercial experience as a System Administrator with MacOS

- Experience in supporting VoIP

- Hands-on experience with collaboration tools such as Mattermost and Slack

- Strong knowledge of backup systems and antivirus solutions

- Familiarity with network diagnostic and monitoring tools

- Proficiency in mail software (e.g., Outlook, GMail, or similar)

- Experience in managing and maintaining office hardware and IT equipment

- Solid understanding of network security concepts and best practices

- Ability to work independently, prioritize tasks effectively, and provide excellent user support

- Strong English proficiency is required

**Will be a plus**

- Experience with Atlassian products, CRM, and HRM systems

- Linux administration knowledge

**We offer**

- 16 paid vacation days per year

- 14 paid sick leave days per year

- 11 days public holidays

- Medical insurance

- Dental expenses reimbursement

- Parking and commuting reimbursement

- Professional education budget

- Language learning budget

- Wellness budget (gym membership, sports gear and related expenses)