# IT Operations Specialist at Bidease

IT Operations Specialist at Bidease in Dubai, UAE. Posted September 2, 2026.

- Company: Bidease
- Location: Dubai, UAE
- Experience: 2+ years
- Posted: 2026-09-02
- Apply: https://job-boards.greenhouse.io/bidease/jobs/4710050006
- Source: https://jobmagic.ai/jobs/it-operations-specialist-bidease-hz7a5p

## Requirements

- 2–4 years of experience in IT support, IT operations, systems administration, or a similar role
- Experience working with Google Workspace and/or Microsoft 365
- Experience managing user access, SaaS applications, software licenses, and company devices
- Good understanding of basic IT security principles, including MFA, access controls, and permissions
- Experience supporting both technical and non-technical employees
- Fluency in English and Russian required
- Must be based in and able to work from our Dubai office
- Reliable, detail-oriented, proactive, and organized, with strong problem-solving skills

## Description

**About the role:**

We are looking for an IT Operations Specialist to support the day-to-day IT needs of our employees and ensure that access, devices, software, and IT processes are managed effectively and securely.

**Responsibilities:**

- Manage employee access to company systems, including setting up, changing, suspending, and removing access when needed

- Handle the IT side of employee onboarding and offboarding, ensuring systems, accounts, and equipment are ready on time

- Manage company software, subscriptions, licenses, and user accounts

- Maintain accurate access records and regularly review permissions

- Provide day-to-day IT support for logins, permissions, accounts, software, laptops, and other technical issues

- Support basic IT security practices, including MFA, password requirements, admin rights, and access reviews

- Manage laptops and other company equipment, including inventory, assignment, setup, repairs, and replacements

- Manage email groups, shared mailboxes, distribution lists, shared folders, drives, and related permissions

- Document key IT processes and procedures

- Track IT requests and ensure issues are followed up and resolved in a timely manner

- Identify IT or security risks and escalate them when needed

- Support basic system integrations and automation

- Maintain visibility over access, licenses, IT issues, and key security risks

**Requirements:**

- 2–4 years of experience in IT support, IT operations, systems administration, or a similar role

- Experience working with Google Workspace and/or Microsoft 365

- Experience managing user access, SaaS applications, software licenses, and company devices

- Good understanding of basic IT security principles, including MFA, access controls, and permissions

- Experience supporting both technical and non-technical employees

- Fluency in English and Russian required

- Must be based in and able to work from our Dubai office

- Reliable, detail-oriented, proactive, and organized, with strong problem-solving skills