# Head of Implementations at Campfire

Head of Implementations at Campfire in San Francisco. On-site, full-time, paying $220k–$300k. Posted June 9, 2026.

- Company: Campfire
- Location: San Francisco
- Workplace: On-site
- Job type: Full-time
- Pay: $220k–$300k
- Experience: 10+ years
- Posted: 2026-06-09
- Apply: https://jobs.ashbyhq.com/campfire/54513156-57fd-4f6c-818b-7fb16e06a55a/application
- Source: https://jobmagic.ai/jobs/head-of-implementations-campfire-3f6yeg

## Requirements

- 10+ years of experience in accounting, finance, or ERP implementation, with meaningful time in a client-facing or professional services role
- Demonstrated experience leading and managing implementation or solutions teams, including hiring and developing talent
- Hands-on experience implementing accounting or ERP platforms (e.g., NetSuite, Sage Intacct, Workday, QuickBooks, SAP, or similar) — you should be comfortable discussing chart of accounts design, close processes, revenue recognition, and data migration
- Deep accounting fluency; you can credibly advise CFOs and Controllers on how to structure their accounting workflows in Campfire
- Strong project management instincts — you stay on top of timelines, proactively surface risk, and keep customers and internal stakeholders aligned
- Excellent communicator; able to build trust quickly with customers and collaborate effectively across product, engineering, and go-to-market teams

## Description

### About Campfire

Campfire is the AI-native ERP for high-growth mid-market companies. We automate the work that slows finance teams down — transaction categorization, bank reconciliation, revenue recognition, and reporting — so they can stop building spreadsheets and start driving the business. Our platform includes Core Accounting, Revenue Automation, Ember AI, and our Accounting Intelligence foundation model.

### The Role

We're looking for a Head of Implementations to own and scale our customer onboarding function. You'll lead a team of Implementation Managers, own the methodology that gets customers live on Campfire quickly, and serve as the connective tissue between Sales, Product, and Customer Success.

### What You'll Own

**Team Leadership**

- Hire, develop, and retain a team of Implementation Managers across a range of experience levels

- Set performance standards, run structured 1:1s, and create clear career paths within the implementation function

- Build a culture of accountability and continuous improvement on your team

**Implementation Excellence**

- Own Campfire's implementation methodology end-to-end: kickoff, configuration, data migration, user training, go-live, and handoff to Customer Success

- Develop and maintain implementation playbooks, templates, and documentation so the team can deliver consistently at scale

- Drive down time-to-value without sacrificing quality or customer experience

**Cross-Functional Collaboration**

- Partner with Sales on pre-sales scoping, project estimates, and clean handoffs at close

- Create a tight feedback loop with Product and Engineering — surface patterns from the field that should inform the roadmap

- Work with Customer Success to ensure a seamless transition post go-live and drive long-term retention

**Metrics & Operations**

- Own implementation KPIs: time-to-live, implementation CSAT, on-time delivery rate, and team utilization

- Identify bottlenecks, iterate on process, and report on implementation health to leadership

### What We're Looking For

**Required**

- 10+ years of experience in accounting, finance, or ERP implementation, with meaningful time in a client-facing or professional services role

- Demonstrated experience leading and managing implementation or solutions teams, including hiring and developing talent

- Hands-on experience implementing accounting or ERP platforms (e.g., NetSuite, Sage Intacct, Workday, QuickBooks, SAP, or similar) — you should be comfortable discussing chart of accounts design, close processes, revenue recognition, and data migration

- Deep accounting fluency; you can credibly advise CFOs and Controllers on how to structure their accounting workflows in Campfire

- Strong project management instincts — you stay on top of timelines, proactively surface risk, and keep customers and internal stakeholders aligned

- Excellent communicator; able to build trust quickly with customers and collaborate effectively across product, engineering, and go-to-market teams

**Preferred**

- CPA or equivalent accounting credential

- Background in a Big 4, national accounting firm, or management consulting firm, combined with SaaS or fintech experience

- Experience building or scaling an implementation function in a high-growth startup environment

- Familiarity with multi-entity consolidation, revenue recognition (ASC 606), or complex intercompany accounting

### What Success Looks Like in Year One

- Your team consistently delivers implementations on time and customers go live with confidence in Campfire

- You've documented the playbook and created training materials that make it easy to onboard new IMs

- You've reduced average time-to-live without increasing post-launch support burden

- You're a trusted partner to Product — your field insights are actively shaping the roadmap

- Customers who graduate from implementation are set up for long-term success

*This position is based in San Francisco, CA and is an in-office role.*