# Guest Operations Associate at Clera

Guest Operations Associate at Clera in Berlin. On-site, full-time. Posted October 30, 2026.

- Company: Clera
- Location: Berlin
- Workplace: On-site
- Job type: Full-time
- Posted: 2026-10-30
- Apply: https://jobs.ashbyhq.com/clera/73aa65b8-eca0-4e1a-9e57-f1e3d2dff485/application
- Source: https://jobmagic.ai/jobs/guest-operations-associate-clera-7r81m7

## Requirements

- Native German speaker with English proficiency at C1 level or higher.
- A completed university degree in business administration, communications, economics, or a comparable field.
- Experience in guest operations, customer service, or hospitality operations, including handling inquiries, bookings, check-ins, or check-outs.
- Experience coordinating multiple stakeholders and managing operational priorities under time pressure.
- A structured, analytical approach, strong communication skills, and the ability to make independent decisions.
- Background in hospitality operations, short-term rentals, or property operations is relevant. The role suits candidates with approximately 1 to 10 or more years of experience.

## Description

### About the Role

Join an early-stage hospitality technology team expanding across Europe. You will manage guest operations and help turn real-world cases into clear, scalable processes.

### What You'll Do

- Support guests throughout their journey, from booking inquiries through check-out, using AI support while taking ownership of decisions.

- Coordinate tasks and priorities across remote teams, customers, and external service providers.

- Identify recurring issues, process inefficiencies, and opportunities for automation.

- Build and improve operational processes based on guest cases and day-to-day experience.

### What We're Looking For

- Native German speaker with English proficiency at C1 level or higher.

- A completed university degree in business administration, communications, economics, or a comparable field.

- Experience in guest operations, customer service, or hospitality operations, including handling inquiries, bookings, check-ins, or check-outs.

- Experience coordinating multiple stakeholders and managing operational priorities under time pressure.

- A structured, analytical approach, strong communication skills, and the ability to make independent decisions.

- Background in hospitality operations, short-term rentals, or property operations is relevant. The role suits candidates with approximately 1 to 10 or more years of experience.

### Compensation & Benefits

Salary: €40,000 to €45,000 annually. Visa sponsorship is not available.

### Location

On-site in Berlin, Germany.