# Digital Account Manager - Retail Media at takealot.com Digital Account Manager - Retail Media at takealot.com in Cape Town. Posted September 3, 2026. - Company: takealot.com - Location: Cape Town - Experience: 5+ years - Posted: 2026-09-03 - Apply: https://job-boards.greenhouse.io/takealotcom/jobs/8156068 - Source: https://jobmagic.ai/jobs/digital-account-manager-retail-media-takealotcom-crbbzd ## Requirements - English proficiency (spoken and written) — essential for seller communication, platform training, and skills transfer with sellers as well as all stakeholder communication. - Bachelor's Degree or Advanced Diploma in Marketing, Business, Commerce, or a related field. In the absence of a formal qualification, a minimum of 5 years of demonstrated account management experience will be considered. - Minimum 3 years' experience in advertising/media sales and/or account management, with a proven track record of achieving or exceeding revenue targets. - Solid experience in digital marketing and advertising (search, display, sponsored ads, or programmatic). - Demonstrated ability to use data and campaign metrics to drive commercial recommendations and client decision-making. - Strong consultative sales skills with a track record of managing and growing a portfolio of accounts. - Excellent relationship management skills — ability to build trust and rapport ## Description takealot.com,South Africa's leading e-commerce platform and a proud member of the Prosus ecosystem, is seeking a driven and commercially minded **Digital Advertising Account Manager** to join our Takealot Group Advertising team in Cape Town. **In this role you will be working with our community of Marketplace sellers, equipping them with the knowledge, strategy, and hands-on support needed to unlock the full potential of Takealot's self-service Sponsored Advertising platform**. Sitting at the exciting intersection of retail media and e-commerce you will be responsible for driving advertising revenue, accelerating seller growth, and shaping the future of retail media on Africa's largest online shopping destination. **You will manage a portfolio of Marketplace sellers, driving adoption and performance on Takealot's Sponsored Advertising platform while consistently achieving retail media revenue targets**. You will combine strong consultative sales skills with deep platform expertise and a data-first mindset to deliver measurable results for sellers and for Takealot. - ***Retail Media Sales & Revenue Growth:*** Consistently meet and exceed advertising sales targets; proactively identify and convert upsell opportunities across seller accounts. - ***Seller Onboarding & Platform Enablement:*** Drive adoption of Takealot's self-service Sponsored Advertising platform by Marketplace sellers; deliver platform training and skills transfer, ensuring sellers can independently operate and optimise campaigns. - ***Strategic Account Management:*** Serve as the primary point of contact for the portfolio of sellers; build trusted, long-term partnerships that deepen seller engagement and increase advertising investment over time. - ***Media Planning & Consultative Selling***: Develop tailored media plans and advertising strategies for top-tier sellers, aligned to their business objectives, seasonal peaks, and product launch calendars; present compelling, data-backed recommendations. - ***Campaign Performance Management:*** Monitor live campaign performance against agreed KPIs (e.g. ROAS, CTR, conversion rate, spend pacing); generate regular performance reports (weekly/monthly/quarterly) and deliver actionable optimisation insights to sellers. - ***Campaign Execution & Coordination:*** Coordinate the collection of creative assets; manage the integration of booked campaigns into the marketing calendar; liaise with retail marketing managers to ensure on-time, on-brief delivery. - ***Billing & Financial Operations***: Ensure managed services campaigns are invoiced accurately and on time each month; oversee reconciliation and invoice adjustment processes. - ***Seller Acquisition:*** Develop and implement acquisition strategies to grow the base of sellers investing in advertising on the platform. - ***Cross-functional Collaboration:*** Work closely with creative, analytics, campaign management, and CRM teams to ensure seamless execution and alignment with client objectives; support Marketplace Account Managers to drive advertising uptake across their key accounts. - ***Seller Education & Content Development:*** Contribute to the development and hosting of educational webinars and training sessions; collaborate with the analysts and product team to produce seller-facing case studies and adoption/retention enablement materials. - ***Platform Issue Resolution:*** Act as the first point of escalation for seller platform queries; escalate operational and technical issues to the relevant engineering and product teams and manage resolution timelines. - ***Market & Platform Intelligence:*** Stay current with retail media trends, platform updates, and competitive marketplace advertising developments; share insights internally to inform product and commercial strategy. **QUALIFICATIONS, COMPETENCIES & EXPERIENCE*Essential*** - English proficiency (spoken and written) — essential for seller communication, platform training, and skills transfer with sellers as well as all stakeholder communication. - Bachelor's Degree or Advanced Diploma in Marketing, Business, Commerce, or a related field. In the absence of a formal qualification, a minimum of 5 years of demonstrated account management experience will be considered. - Minimum 3 years' experience in advertising/media sales and/or account management, with a proven track record of achieving or exceeding revenue targets. - Solid experience in digital marketing and advertising (search, display, sponsored ads, or programmatic). - Demonstrated ability to use data and campaign metrics to drive commercial recommendations and client decision-making. - Strong consultative sales skills with a track record of managing and growing a portfolio of accounts. - Excellent relationship management skills — ability to build trust and rapport ***Advantageous*** - Experience working in or with e-commerce marketplaces (e.g. Takealot, Amazon or similar). - Familiarity with retail media platforms and self-service advertising tools - Experience with campaign analytics platforms. - CRM platform experience and comfort working with performance dashboards and reporting tools. **The Environment:** - takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa. - We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. - We are short on ego and high on output. - We are doers and not only thinkers, it’s all in the execution after all. We love what we do and what we are creating. -   If you meet the above you are an **Extraordinary Mind** so come and join us! *Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.*