# Customer Service Representative at Sergeant's Electric

Customer Service Representative at Sergeant's Electric in 1075 Innovation Ave, North Port, FL 34289. On-site, full-time, paying $17–$22/hr. Posted May 13, 2026.

- Company: Sergeant's Electric
- Location: 1075 Innovation Ave, North Port, FL 34289
- Workplace: On-site
- Job type: Full-time
- Pay: $17–$22/hr
- Posted: 2026-05-13
- Apply: https://job-boards.greenhouse.io/sergeantselectric/jobs/4247385009
- Source: https://jobmagic.ai/jobs/customer-service-representative-sergeants-electric-gev72q

## Requirements

- Experience in home services or Service Titan or House Call Pro is a plus, but not required
- Previous CSR, call center, trades dispatching, preferred
- Strong communication and phone skills
- Ability to multitask in a fast-paced environment
- Positive attitude and team mentality
- Strong organizational and computer skills
- Professional and dependable
- Ability to remain calm and solution-focused during busy periods

## Description

**Sergeants Electric - Customer Service Representative (CSR)**
Office address: 1075 Innovation Ave, North Port, FL 34289

At Sergeants Electric, our Customer Service Representatives are the first point of contact for our customers, and they play a key role in creating the exceptional experience that keeps customers coming back.

We're looking for a friendly, organized, and customer-focused CSR who thrives in a fast-paced environment and enjoys helping people solve problems.

If you're someone who can confidently manage a busy phone line, stay calm under pressure, and deliver outstanding customer service while keeping schedules organized and running smoothly, we'd love to hear from you.

 

### **Pay & Schedule**

- ### $17–$22 per hour (based on experience)

- ### Full-Time Position

- ### In Office Position 

- ### **Schedule: 2 options: **

- **Sunday - Thursday 7am -49 and Monday - Friday 7 am -4 pm**

- ### Rotating Weekends, On-Call Schedule Required

### **What You’ll Do**

- Answer inbound customer calls professionally and efficiently

- Make outbound to customers on follow up recommendations or schedule annual maintenance

- Schedule and dispatch service appointments

- Communicate clearly with customers and technicians

- Handle emergency and priority scheduling situations

- Follow up with customers regarding appointments and service

- Maintain accurate customer information and notes

- Support the team in delivering an exceptional customer experience

- Help maximize schedule efficiency and booking opportunities

### **What We’re Looking For**

 

- Experience in home services or Service Titan or House Call Pro is a plus, but not required

- Previous CSR, call center, trades dispatching, preferred

- Strong communication and phone skills

- Ability to multitask in a fast-paced environment

- Positive attitude and team mentality

- Strong organizational and computer skills

- Professional and dependable

- Ability to remain calm and solution-focused during busy periods

 

 

### **Why People Love Working Here**

- We are a growing company with consistent demand and long-term opportunity.

- Strong Team Environment

- We work together, support each other, and value every role in the company.

- Organized Operations

- Our office and field teams are structured to help everyone succeed.

- Growth Opportunities

- We believe in promoting from within and helping our employees grow professionally.

- Great Company Culture

- Coffee, team events, celebrations, and a workplace where people actually enjoy coming to work.

If you’re looking for an opportunity to grow your customer service career with a company that values its people and promotes from within, we’d love to meet with you.