# Branch Director (North Kansas City, MO) - Personal Care Services at Abricare, Inc. Branch Director (North Kansas City, MO) - Personal Care Services at Abricare, Inc. in North Kansas City, Missouri. On-site. Posted October 22, 2026. - Company: Abricare, Inc. - Location: North Kansas City, Missouri - Workplace: On-site - Experience: 1+ year - Posted: 2026-10-22 - Apply: https://job-boards.greenhouse.io/abricareinc/jobs/4464807009 - Source: https://jobmagic.ai/jobs/branch-director-north-kansas-city-mo-personal-care-services-abricare-inc-mfv28f ## Requirements - Minimum of 5 years of professional work experience. - At least 1–2 years of experience recruiting, supervising, or managing teams. - Must reside in North Kansas City or the surrounding Kansas City metropolitan area. - Ability to work on-site at the North Kansas City branch and travel throughout the local service area as needed. - Strong organizational, communication, and problem-solving skills. - Ability to manage multiple priorities and work effectively in a changing environment. - Demonstrated commitment to customer service, team development, and continuous improvement. - Valid driver's license. - Must be at least 21 years of age. - Flexibility to provide on-call support as needed, including occasional evenings and weekends. ## Description ### About AbriCare AbriCare is a growing, mission-driven personal care services organization dedicated to helping seniors and adults with disabilities live safely and independently in their homes. By combining compassionate, person-centered care with innovative technology and efficient operations, we're building a modern approach to home care. We're looking for leaders who are passionate about people, energized by growth, and excited to help shape an organization that's making a meaningful difference in the communities we serve. ### The Opportunity AbriCare is seeking an experienced, hands-on **Branch Director** to lead the operations, growth, and overall performance of our **North Kansas City, Missouri branch.** This is more than an administrative leadership role. We're looking for someone who can take ownership of a business, build and inspire a strong team, develop community partnerships, and deliver exceptional client experiences while maintaining operational and financial accountability. Reporting to the Regional Vice President of Operations, you'll have the opportunity to make a direct impact on branch success while helping shape the future of a growing home care organization. **Candidates must reside in North Kansas City, Missouri or the surrounding metropolitan area** and be available to work on-site at the branch, travel locally for business needs, and maintain an active presence in the communities we serve. ### What You'll Be Responsible For **Branch Operations & Leadership** - Oversee daily branch operations, including staffing, scheduling, recruiting, payroll, billing, and service delivery. - Lead, coach, and develop office and field teams while fostering a culture of accountability, collaboration, and engagement. - Establish efficient processes, resolve operational challenges, and ensure consistent service delivery. - Drive caregiver recruitment, retention, and workforce stability to meet client demand. - Provide on-call leadership support as needed to address urgent staffing needs, client concerns, and operational matters outside regular business hours. **Business Development & Community Growth** - Develop and execute strategies to increase branch revenue, client referrals, and market presence throughout North Kansas City and surrounding communities. - Build relationships with healthcare providers, community organizations, referral partners, and local stakeholders. - Represent AbriCare at community events, networking opportunities, and outreach initiatives. - Identify growth opportunities and collaborate with internal teams to expand services and strengthen referral partnerships. **Financial & Business Performance** - Take ownership of branch financial performance, including P&L, budgets, revenue, expenses, and profitability. - Monitor key performance indicators (KPIs) and use data to identify opportunities for improvement. - Manage operational resources effectively while balancing service quality, growth, and financial results. - Develop action plans to address performance gaps and achieve branch goals. **Quality, Compliance & Client Experience** - Ensure compliance with Missouri DHSS, DSDS, MMAC, Medicaid requirements, and company policies. - Oversee quality assurance, documentation, audits, training requirements, and QAPI activities. - Partner with clinical teams to ensure services align with client care plans and regulatory standards. - Address escalated client concerns promptly while maintaining high standards of service, safety, and satisfaction. ### What We're Looking For We're looking for a leader who combines strong operational judgment with an entrepreneurial mindset and a genuine passion for developing people. The ideal candidate is someone who can balance competing priorities, make sound decisions, build relationships, and take ownership of results in a fast-paced, growing organization. **Required Qualifications** - Minimum of 5 years of professional work experience. - At least 1–2 years of experience recruiting, supervising, or managing teams. - Must reside in North Kansas City or the surrounding Kansas City metropolitan area. - Ability to work on-site at the North Kansas City branch and travel throughout the local service area as needed. - Strong organizational, communication, and problem-solving skills. - Ability to manage multiple priorities and work effectively in a changing environment. - Demonstrated commitment to customer service, team development, and continuous improvement. - Valid driver's license. - Must be at least 21 years of age. - Flexibility to provide on-call support as needed, including occasional evenings and weekends. **Candidates must also meet at least one of the following:** - Current Missouri Registered Nurse (RN) license. - Bachelor's or master's degree. - Current Missouri Licensed Practical Nurse (LPN) license with at least one year of relevant experience. - At least two years of direct care experience supporting older adults, individuals with disabilities, or individuals with medically complex conditions. **Preferred Qualifications** - Leadership experience in personal care services, home care, home health, healthcare operations, or a related service industry. - Experience managing budgets, financial performance, and operational KPIs. - Knowledge of Missouri Medicaid, DHSS, DSDS, and MMAC regulations. - Experience developing referral relationships and driving business growth. - Current Missouri Designated Manager certification or ability to obtain certification within six months of hire. ### Why Join AbriCare? At AbriCare, you'll have the opportunity to do more than manage a branch. You'll help build a business, develop a team, strengthen community relationships, and directly influence the quality of care clients receive. We're a growing organization where your ideas, leadership, and contributions can make a meaningful impact. **What We Offer** - Competitive base salary with performance-based bonus opportunity. - Medical, dental, and vision insurance. - 401(k) with company match. - Generous paid time off and paid holidays. - Opportunity for professional growth within an expanding organization. ### Ready to Lead and Make an Impact? If you're a results-driven leader who enjoys building teams, growing a business, and making a difference in people's lives, we'd love to connect with you. **Apply today and help shape the future of home care with AbriCare.** *This position is subject to applicable Missouri state and federal regulatory requirements. Employment is contingent upon meeting all applicable qualifications and compliance standards.*