# Benefits Analyst, EMEA at OpenTable

Benefits Analyst, EMEA at OpenTable in London, United Kingdom. Hybrid. Posted November 3, 2026.

- Company: OpenTable
- Location: London, United Kingdom
- Workplace: Hybrid
- Experience: 25+ years
- Posted: 2026-11-03
- Apply: https://job-boards.greenhouse.io/opentable/jobs/8927364002
- Source: https://jobmagic.ai/jobs/benefits-analyst-emea-opentable-d0r8bk

## Requirements

- 3+ years of progressive EMEA benefits experience, with proven experience leading plan administration, annual renewals, and open enrollment end-to-end.
- Deep knowledge of EMEA benefits compliance and governance protocols.
- Hands-on experience with Human Resources Information Systems, demonstrating proficiency in benefits configuration, open enrollment setups, and integration troubleshooting.
- Proven track record of setting and administering leave of absence policies and holding brokers, providers, and technology vendors accountable to service levels.
- Strong communication and analytical skills with the ability to translate complex benefit data into clear executive recommendations and employee-friendly guidance.

## Description

**EMEA Benefits AnalystLocation**: London (Hybrid, in office 2 days per week)

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

### **About the job**

The Benefits Analyst turns our total rewards strategy into impactful, easy-to-use programs that support employees across their work and life journeys. In this role, you will own the day-to-day administration, continuous improvement, and compliance of our health, retirement, leave, and wellbeing offerings. By bridging strategic planning with hands-on operational excellence, you will ensure seamless plan delivery, accurate system configuration, and clear employee communications. You will also partner closely with cross-functional teams to provide empathetic support and drive innovative, data-backed program enhancements.

### **Responsibilities**

- Lead end-to-end planning and execution for annual renewals, open enrollment, and plan design updates while managing relationships with brokers and insurance carriers to ensure service quality and cost-efficiency.

- Analyze benefit utilization, cost trends, and market benchmarking data to propose innovative program enhancements aligned with our global philosophy.

- Execute and maintain strict regulatory compliance and governance for all benefit plans, including funding compliance, non-discrimination testing, and required annual notices.

- Support policy definition, workflow enhancement, legal notices, and administration for leave of absence programs across EMEA.

- Partner with benefit vendors and maintain accurate, up-to-date records on various benefits platforms, configuring systems and managing benefits data where applicable

- Manage high-tier benefits inquiries via internal ticketing systems and educate cross-functional teams on ongoing plan administration, open enrollment changes, and policy updates.

- Own the tracking and administration of benefits vendor invoices and records, collaborating with Accounts Payable to support accurate processing and timely payment. 

### **Minimum Qualifications**

- 3+ years of progressive EMEA benefits experience, with proven experience leading plan administration, annual renewals, and open enrollment end-to-end.

- Deep knowledge of EMEA benefits compliance and governance protocols.

- Hands-on experience with Human Resources Information Systems, demonstrating proficiency in benefits configuration, open enrollment setups, and integration troubleshooting.

- Proven track record of setting and administering leave of absence policies and holding brokers, providers, and technology vendors accountable to service levels.

- Strong communication and analytical skills with the ability to translate complex benefit data into clear executive recommendations and employee-friendly guidance.

### **Preferred Qualifications**

- Experience supporting benefits in a fast-paced technology, marketplace, or matrixed global company.

- Knowledge of global statutory and supplemental benefits.

- French and / or German language skills.

- Experience maintaining ticketing systems and internal knowledge bases.

- Relevant industry credentials such as Certified Employee Benefit Specialist, Certified Benefits Professional, or equivalent human resources certifications.

### **Reporting and Collaboration **

- Reports to Sr. Director, HR Operations

- Collaborates with regional HRBP, HR Ops, Leadership

### **Benefits and Perks**

- 5 weeks paid vacation

- Private health & dental insurance

- Work from (almost) anywhere for up to 20 days per year

- Focus on mental health and well-being:

- Company-paid therapy sessions through SpringHealth

- Company-paid subscription to Headspace

- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

- Paid parental leave

- Time off for your birthday

- Paid volunteer time

- Focus on your career growth:

- Development Dollars

- Leadership development

- Access to thousands of on-demand e-learnings

- Travel Discounts

- Employee Resource Groups

- Income protection and life assurance

- Employee Assistance Program - including 24/7 GP & free legal advice

- Pension plan contributions

- Discounted gym membership

- Bike2Work

- Season ticket loan

- Social events & Thursday happy hours

- Free lunch 2 days per week

The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.

**Work Environment & Flexibility**

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

**Inclusion**

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-LT1 

#LI-Hybrid 
