# BDC Service Agent - Call Center - Ocean Cadillac! at Murgado Automotive Group

BDC Service Agent - Call Center - Ocean Cadillac! at Murgado Automotive Group in Miami, FL. On-site, full-time, paying $17–$20/hr. Posted October 16, 2026.

- Company: Murgado Automotive Group
- Location: Miami, FL
- Workplace: On-site
- Job type: Full-time
- Pay: $17–$20/hr
- Posted: 2026-10-16
- Apply: https://jobs.lever.co/murgadoautomotive/a391edc8-715f-4a6e-8aa3-f479cf4da649/apply
- Source: https://jobmagic.ai/jobs/bdc-service-agent-call-center-ocean-cadillac-murgado-automotive-group-9tmnga

## Requirements

- A friendly and professional communicator who thrives in a fast-paced environment
- Comfortable making 100+ outbound calls and working with a team
- Organized, detail-oriented, and able to manage multiple tasks effectively
- Previous experience in customer service or hospitality is a plus (automotive experience is a bonus but not required)
- Bilingual in English and Spanish is a bonus!

## Description

**BDC Service Agent - Ocean Cadillac!**

Murgado Automotive Group, one of America’s most exciting automotive groups, is growing our vibrant Business Development Center — the heartbeat of our dealership group and a core revenue and loyalty driver!

We are looking for friendly and professional communicators to join our BDC Call Center, who thrive in a fast-paced environment to play a critical role in customer engagement and service delivery.

**Growth Opportunities Available**
Are you a customer-focused, driven individual looking for a new career journey? Join our Business Development Center and help clients enjoy an **exceptional service experience**. We promote from within, so the sky is the limit!

**What You’ll Do:**

- Handle inbound and outbound calls to assist customers with service inquiries

- Follow up on leads and schedule service visits

- Provide excellent customer service to ensure satisfaction and build loyalty

- Maintain and update customer information in our CRM system

- Collaborate with service and marketing teams to meet client needs

**What We’re Looking For:**

- A friendly and professional communicator who thrives in a fast-paced environment

- Comfortable making 100+ outbound calls and working with a team

- Organized, detail-oriented, and able to manage multiple tasks effectively

- Previous experience in customer service or hospitality is a plus (automotive experience is a bonus but not required)

- Bilingual in English and Spanish is a bonus!

**What We Offer:**

- Great Pay: up to $20/hour + commission

- 401(k) Plan with company match

- Paid time off

- Career growth and development opportunities within the Murgado Automotive Group

- Employee discounts on vehicles, parts, and services

- Supportive and collaborative team environment

If you’re ready to take the next step in your career and thrive in a luxury automotive setting, we’d love to hear from you!

**Job Type:** Full-time
**Pay:** Up to $20.00 per hour + Commission
**Expected hours:** 40 per week

**Benefits:**

- 401(k) matching

- Dental insurance

- Disability insurance

- Employee assistance program

- Employee discount

- Flexible spending account

- Health insurance

- Health savings account

- Life insurance

- Opportunities for advancement

- Paid time off

- Paid training

- Vision insurance

**Work Location:** In person – Miami, FL 33162
*Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.*
 
*We are an employer who participates in the E-verify program with the Department of Homeland and Security.*