# Automotive Service Advisor at Murgado Automotive Group

Automotive Service Advisor at Murgado Automotive Group in Laguna Niguel, CA. On-site, full-time, paying $80k–$150k. Posted October 6, 2026.

- Company: Murgado Automotive Group
- Location: Laguna Niguel, CA
- Workplace: On-site
- Job type: Full-time
- Pay: $80k–$150k
- Experience: 2+ years
- Posted: 2026-10-06
- Apply: https://jobs.lever.co/murgadoautomotive/9ae6c481-cd4f-4437-bf2f-44387feb39b9/apply
- Source: https://jobmagic.ai/jobs/automotive-service-advisor-murgado-automotive-group-qr7brx

## Requirements

- 2+ years of Automotive Service Advisor experience required.
- Knowledge of automotive repair and maintenance services.
- Strong customer service, communication, sales, and relationship-building skills.
- Ability to explain technical information and service recommendations clearly.
- Strong organization, attention to detail, and follow-through in a fast-paced dealership environment.
- Valid driver’s license and a clean driving record.
- Luxury or high-end dealership experience and familiarity with CDK or Reynolds & Reynolds are preferred.

## Description

**Automotive Service AdvisorMercedes-Benz of Laguna Niguel**, part of the **Murgado Automotive Group**, is seeking an experienced **Automotive Service Advisor** to guide customers through the dealership service process. You will listen to customer concerns, prepare accurate service recommendations and estimates, coordinate with technicians, and provide clear updates from vehicle check-in through completion. This opportunity is ideal for a service professional who combines automotive knowledge, sales ability, and premium customer care.

### **Key Responsibilities**

- Welcome customers, identify service needs, and document concerns accurately.

- Explain recommended maintenance and repairs in clear, customer-friendly language.

- Prepare accurate estimates and timelines, obtain approvals, and provide timely status updates.

- Coordinate with technicians and the service team to keep repairs progressing efficiently.

- Recommend relevant services that support vehicle performance, reliability, and safety.

- Maintain accurate service records, resolve concerns promptly, and build lasting customer relationships.

### **Qualifications**

- **2+ years of Automotive Service Advisor experience required.**

- Knowledge of automotive repair and maintenance services.

- Strong customer service, communication, sales, and relationship-building skills.

- Ability to explain technical information and service recommendations clearly.

- Strong organization, attention to detail, and follow-through in a fast-paced dealership environment.

- Valid driver’s license and a clean driving record.

- Luxury or high-end dealership experience and familiarity with CDK or Reynolds & Reynolds are preferred.

### **What We Offer**

- Competitive compensation with performance-based bonuses.

- Medical, dental, and vision insurance.

- 401(k) plan with company match.

- Paid time off and holidays.

- Career growth and advancement opportunities across the Murgado Automotive Group.

- Employee discounts on vehicles, service, and parts.

- Ongoing training on Mercedes-Benz technologies and service protocols.

- A supportive, professional work environment at a luxury-brand dealership.

### **Apply Today**

Bring your automotive service experience to Mercedes-Benz of Laguna Niguel. Apply today through our dealership website.

 

*Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.*
*We are an employer who participates in the E-verify program with the Department of Homeland and Security.*